Redwood Self Storage in Cotati offers affordable, clean, and secure storage solutions for both personal and business needs. The facility emphasizes safety and cleanliness, with regular bi-weekly disinfecting using advanced electrostatic cleaners. Customers can enjoy the convenience of 100% no-contact online rentals, allowing them to rent, sign documents, and access units without visiting the office. The staff receive high praise for their friendly, helpful, and professional service. The property manager is noted for being kind, understanding, and patient, often going above and beyond to assist customers. One manager was even recognized for visiting a client's loved one in a nursing home to make her feel special. Customers appreciate the personable approach, with some mentioning that staff provide bottled water during visits and are eager to help with any questions or concerns. The facility is well-maintained, and staff members are attentive to customer needs, making the overall experience smooth and positive. Whether for short-term or long-term storage, Redwood Self Storage is recommended for its clean environment, secure units, and excellent customer service.
I have to say that the manager of this facility is amazing! My good friend has gone into a nursing home and I’m helping take care of all her affairs and he has been so kind, understanding and patient. He even went to visit her in the home and made her feel so special! This is 5 star customer service!
October 2025
I only rented for a short time from them, how ever they were very personable and kind. When getting my unit they offered bottled water, and even when closing out my unit they were great to work with, will definitely think of the renting from them again in the future if I need a unit.
September 2025
Amazing facility Mike is totally amazing and was able to solve all my issues almost before I even noticed. 10/10
