“I've stored my valuables with Pacific Mini Storage since 2019. Cheryl has always been a most attentive and excellent manager there. The security is great, and the units and grounds are kept clean. She has always been available to give me friendly and helpful service and is super vigilant as to what goes on. The prices are fair, and the units are easily accessible for loading and unloading.
I feel my storage is very safe and secure under her care.”
“The Cotati PODS team provided the service I needed. Manager Tim was very responsive and made sure my POD was delivered on time and placed on the street. I do wish the drop off driver had communicated in a more professional and courteous way. He didn't check that it was the right pod, he tried to say he couldn't drop it off on the street due to (unneeded) permit restrictions and drove off without checking anything with me. The driver who picked up the empty POD didn't communicate with me but it was picked up on time without incident.”
“I have rented a storage unit at this facility for quite sometime. The property is always well put together and I have always felt safe going on my own. I've had nothing less of top customer service, Thank you David, for that great accommodation for my belongings all these years. If I need a storage unit again I know just where I will go.”
“Excellent customer service. My nana is getting older & sometimes forgets to pay her bill. The woman that works in the office is very kind & understanding. We appreciate that since we are not living very close to my Nana. She's been outstanding on the phone & in person.”
“Michael has been so kind and thoughtful since first coming to rent a unit here. He will help you with whatever you need. Highly recommend coming in to talk with him. The units are clean, safe, and it's a great place to store your extra things”