U-Haul Moving & Storage of Charter Oak offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is consistently described as accommodating, polite, and helpful, making the rental process easy and hassle-free. Customers appreciate the convenience of self-check-in and after-hours drop-off options. The location is praised for its clean facilities and well-maintained equipment. Customers have had positive experiences, with the staff going above and beyond to ensure a great customer service experience. The manager, Jarret, and the team are described as knowledgeable, professional, and prompt in their assistance. However, there was one instance where a customer had a negative encounter with an employee named Jeremy, who was reported to be rude, argumentative, and dismissive. This customer felt that Jeremy's behavior was unprofessional and disrespectful, and they hope it was an isolated incident. Overall, the reviews for U-Haul Moving & Storage of Charter Oak are overwhelmingly positive, with customers expressing their satisfaction with the services, facilities, and the exceptional customer service provided by the staff.
Great time with place very helpful above and beyond is how I experienced will use them when needed
August 2026
Always professional and friendly. Trucks are well maintained and clean.
May 2026
Jeremy Holguin is the best representative for positive vibes and a people person very professional and very helpful When stressing about a move have no worries u-haul will take care of you're moving needs from boxes to everything you need I will be back when I move just because of Jeremy You're the Goat 🐐
