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September 2023 by Patricia Block
If I could give this place negative stars, I certainly would. I wanna at least for occasions I have made reservations with this place in four times. They called me the day before to tell me they don’t have any cars. I just got off the phone with their customer service and they say basically they can’t help the fact that they don’t have any cars. I told them that they shouldn’t make reservations, but it seems to me. This is too hard of a concept for them. Apparently this is a policy in Eureka in Medford as well. I can’t tell you where to go, but go anywhere other than this.
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September 2023 by Evan Hall
After driving down from brookings to pick up a car that had been reserved a week earlier, we were informed that the reservation was for the previous day and there were no cars available. This despite having called in 2 days pervious to slightly adjust the time Here's a clue, Avis: if your customer doesn't call or cancel the reservation, reach out to them to make sure you got the date right.
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August 2023 by Travis Micman
$1,200 for 9 days was the cheapest they could do, I wouldn’t recommend this place unless you dont care about your money this place is the biggest rip off found another place for $475 for 9 days keep looking and steer clear of this place because they'll scam you out of your money.
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July 2023 by Matt Horan
Avis and Budget sites showed many rental options available at this location ahead of my visit. I made a reservation and received a call day of that no cars would be available when I arrived.
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July 2023 by Amy Smith
We just rented a car today that smells like cigarette smoke. I am currently pregnant and the smell makes me nauseas. I called them about this and was told they didn’t have any other vehicles but if we went out of town to a different location we could possibly exchange it. It also wasn’t cleaned well. There was trash still left in the vehicle.
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July 2023 by Melissa McConnell
They gave me a dirty car & tried to charge me for gas that they shouldn't have. The guy wasn't very nice when I called and no apology for the mistake.
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April 2023 by James karanopoulos
After living in Crescent City for thirty five years I sorta have my places that I go for services. Now that I have cancer my daughter rents cars for long distance doctors appointments. Avis has been our choice for last six trips. This time they really turned a rental into a NIGHTMARE!! From rude people over charging and basically saying that we lied. So No more Avis for our family.
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April 2023 by Maddy Cox
I will never rent a car from here again. First off the car we got rented was all busted up and the lady told us not to worry because we have insurance, it was almost like she didn't want to take note on any of the prior damage to the vehicle so they can charge us for it. Secondly we didn't pick up the car till 8:30, it was returned the next day same time and they double charged my Credit card and when I called they told me I need to have patience after being charged almost 500$ the day of and four days later charged my card again for 350$ Literally the worst car rental place ever. After more than a week I still haven't seen any of my deposit.
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April 2023 by Marshall Sayegh
Good experience, car great, service exceeded expectations.
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March 2023 by John Ott
It was a great car and we were in a bien and they work it out for us . It worked out fine with there help and they extended our rental time with no problems.thankyou Avis, thank you
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March 2023 by malcolm bowekaty
Absolutely unforgivable HORRIBLE customer service.I had reserved a car two weeks ago and this morning while waiting for my flight from Albuquerque, NM to Crescent City, Ca, I get a phone call to instruct me to cancel my car reservation.very inconsiderate and poor management in predicting car availability and contacting customers in Ada Vance for contingency planning.
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March 2023 by Sarah Lloyd
Good place if your on vacation
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March 2023 by Carbo Kuo (BYVoid)
Changed my car there rented from another Avis without any problem! Really helpful staff.
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March 2023 by Michael Viglianco
No one way rentals. Website showed it then it disappeared. Driving across country and depended on this after weeks of planning.
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March 2023 by Hanna Ebersold
Very easy pickup. Friendly and helpful staff!
