Chase Bank offers a wealth of products and services for checking, savings, mobile banking, and mortgages. The branch is noted as the cleanest, quietest, and most professional in the area, with a newer, more secure ATM. Customer service is often excellent, helpful, and kind, making customers feel valued, with standout staff who work hard to resolve issues. However, the lack of a direct telephone line for scheduling appointments is criticized as an indefensible and limiting business decision that could result in a loss of potential customers.
Move from a town of 1.6 million people to a town of 6,900 people, love my Chase Bank, as it's the only one located in town, but, the employees treat me like a valued customer.
September 2024
I was able to Fine what I Needed, Plus the Help from my bank.
June 2023
Ashley helped me out with a detail oriented account issue that I tried to fix at 3 different branches and on the phone in Texas, but it took meeting Ashley at chase to resolve it!
