Arrowhead Credit Union in Crestline has provided many members with positive experiences over the years. Customers appreciate the friendly tellers who make them feel like family and the helpful staff who guide them through processes such as vehicle financing and refinancing. Although the credit union is currently updating its website, members understand there may be a learning curve. Some issues have been noted, such as delays in processing Bill Pay payments and a rare problem with misplaced bonds, which could not be recovered. Overall, members feel valued and well-treated, and many enjoy competitive interest rates and quick service.
Having been a member here for many years I have numerous good comments I could post, but recently it has been taking a very long time ( 20 days or so) for Bill Pay payments to process through and I have had this issue now with multiple long time vendors like So Cal Edison, Crestline Village Water, ect.
May 2022
I love my local bank. The tellers make me feel like family, and are very helpful. I got a 1.75% interest rate on a new vehicle I purchased, because they took the time to tell me the steps to take.Then I refinanced my other one for 2.24%. I am always referring locals to them, you get in and out very efficiently.
October 2019
Wonderful CU! The employees are always friendly and helpful!
