ALDO at West Chesterfield Mall and Culver stores offers a positive shopping experience marked by friendly and professional staff. At West Chesterfield Mall, Dulce provided outstanding customer service, offering style advice and support to help a customer find professional clothing that suited a career change. Dulce's expertise and honest guidance made the customer feel valued and comfortable, resulting in the purchase of two sharp pairs of dress shoes, along with a 40% discount. This personalized attention turned the customer into a lifelong shopper. At the Culver store, manager Christiana demonstrated exceptional knowledge and helpfulness, assisting a customer with shoe purchases and addressing concerns about previous purchases. Her attentive service encouraged a return visit. Patrice, another staff member, is praised for helping customers select quality shoes and bags, showing kindness and care. Additionally, Xitlale went above and beyond by helping a customer find suitable shoe alternatives after the desired size was unavailable, even staying late to ensure satisfaction. However, some customers experienced sizing issues, with one finding the shoe sizes inconsistent with U.S. standards, leading to discomfort and hesitation. Overall, ALDO's staff are dedicated and helpful, making shopping pleasant and personalized for each customer.
Judith was super helpful! Helped us order some product online and was very friendly! A pleasure to shop here!
July 2026
Jessica was sensational and very accommodating to our needs. Jessica helped my wife with all her needs while attending other customers. Really and truly appreciated the customer service we experienced today. 10 star
September 2025
Dulce is amazing. Excellent customer service. Si helpful.
