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“Everything is done professionally and they remember me every time I come in. Do take care of my father and get us what we need and that's why I keep coming back to that store. I don't go nowhere else”
“I recently got a custom watch strap made here and could not be happier. The leatherwork is superb and the price was beyond fair considering the material and craftsmanship. This turn around time was extremely fast and again the quality is top notch. This dude is the Jean Rousseau of Los Angeles. Thanks again for a lovely experience.”
“I’ve always liked this store, but I’m disappointed. I bought Red Wing boots expecting their usual repair policy if the soles failed. When mine separated, I called ahead and was told to bring them in. I drove across town, ready to pay the $125 repair fee, only to be told they couldn’t be fixed because they were glued, not stitched. That was never explained at purchase. The associate turned me down, and the whole thing felt like a giant letdown. I came expecting a solution, but they didn’t deliver. I won’t be shopping here again.
Update: Wow, Red Wing, thanks for handling this with class. I appreciate you reaching out.”
“Honestly, I've been to plenty of Adidas stores, and I have to say this has been the best Adidas store I've ever come across. What they lack in quantity they make up for quality. I have to give a huge shoutout to the sales rep or manager whoever she is, Jackie I think was the name. She was absolutely helpful and did not struggle to answer any questions that I had. I will definitely come back to this Adidas store.”
“Ms. Vanessa, Store Manager @Skechers Westfield’s Culver City Mall is the epitome of exemplary customer service. Applauding thunderously!
Her poised professionalism and flawless representation of Skechers’ worldwide reputable standards was genuinely impressive.
Ms. Vanessa’s reception and treatment of our customer concerns serves as an excellent incentive to hold a place on our list of preferred stores to shop. Priceless!”
“Hands down the best first time parent shopping experience. Not only did we feel welcomed but throughout our time shopping, we were professionally guided where we needed assistance. Incredibly respectful team. Major shout out to Athena and Liz. They were amazing! It felt great to be in person shopping and with genuine people.”
“I don’t usually leave reviews but Will was super helpful and attentive to my mom and I. I really appreciated his energy and service towards us, thanks again Will Xx”
“Went during Christmas holidays was crowded as expected but over all had a good experience although didn't find the shoes I was looking for. Friendly employees, clean and well organized”
“I had an excellent experience at Nordstrom Rack. The store is impeccably clean, creating a pleasant and organized shopping environment. The staff are exceptionally welcoming—always smiling, attentive, and ready to assist at a moment’s notice. Whenever I asked for help, they responded promptly and with genuine care. Parking is also a breeze—there’s plenty of space, making it easy to get in and out. Overall, the atmosphere is upbeat, and I left feeling truly satisfied with my visit.”
“Great customer service. Anna was so helpful answering my questions over the phone and quickly helped me get the right sizing and exchange on my little girls shoes.”
“It is a great store with excellent customer service if the two young ladies working there change their attitude, get off their phones, and stop gossiping to help the customers. There is a man who made my experience great when I purchased two Ugg Tasman boots and great when my parents came to buy three pairs of Birkenstocks. Unfortunately, my sandals did not fit, and I returned to change the size. I went into the store on Tuesday to exchange the size, but I saw the clogs. And I asked a young man if I could buy the Boston clogs instead, and he said yes. I was unaware that he gave me a narrow fit (until today, December 28, Friday that I came into the store), and the shoes did not fit quite right with socks on when I got home on Tuesday. I came in today, and the two young ladies at the front made my experience not so great. If it weren’t for the older, tall lady there today, I probably wouldn’t have come home with my clogs in my correct size. I am now aware what size I am because of the lady who assisted me! I didn't catch their names, but I went to the store on December 28, 2023, in the morning. I hope the customer service continues being great and that those two young ladies start doing what their job entails and help their customers.”
“Really can't recommend this place enough. I tried several other spots first and couldn't find anything I liked. Walked in here on the way to Macy's.
They found something that suited my particular taste right away, and did minor alterations by the next day.
Prices were fair and comparable to Men's Wearhouse and other large chains with far more limited selection. Owner was friendly and clearly knows his stock extremely well.”
“I appreciated Jasmine helping us. She was literally the only person to offer help after visiting the store twice. However her customer service was exceptional and timely.”
“Their collection appears to be inspired by Tibetan and Asian patterns, resulting in a truly eclectic and eye-catching array of clothing. Whether you're looking for a statement piece or something to infuse some color into your wardrobe, this store has you covered. It's a haven for those who appreciate fashion that stands out from the crowd.”
“I went to Finish Line for a shoe that was on sale, they had the shoe but not in my size. The sales associate Cesar C. checked for that shoe and made suggestions of other shoes. He was patient with all of my request and changes.I was ready to buy another shoe but he found a shoe in my size in the system. He did everything to save the sale and to make sure that I was a satisfied customer. Cesar assisted me online to purchase the shoe that I really wanted, in my size, on sale and with free delivery. Cesar provided excellent customer service. Thank you Cesar!”
“Cole hooked my board up and was super polite , giving me advice on what I really needed for it . The girl at the counter is also very attentive. Im also sure shes the one who answered the phone too. Very professional, high touch service. Will definitely recommend ?”
“This is a well-managed store. I had a return/exchange today that couldn't have been handled more professionally. As a business owner myself, I can appreciate a really great store manager - and this store has one. A rare thing in this day and age... she's certainly an asset to Tillys. Keep up the great work!!”
“I was looking for a pair of New Balances at the Fox Hills Mall but they didn’t have my size. Milan helped me place an order pickup from Del Amo Mall where they had my size. Which was very convenient. She was helpful and patient and knowledgeable of her products. Will definitely shop with her again ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”
“Raemon/ Rae helped me find the perfect pair of shoes. He was so helpful that I actually purchased 4 pairs of shoes tonight instead of the 1 pair. I almost purchased 5 pairs, but a friend said they'd buy me one pair for my upcoming birthday. Great shoe options. I'll definitely return.”
“Just left ALDO West Chesterfield Mall , excellent experience outstanding professionalism in customer service staff member Dulce she really helped me she is Stile-ish professional honest and very knowledgeable with good taste in enhancing your image thank you Dulce I am changing my attire and needed your guidance on stiles I was a little lost but Dulce gave me the advice and support to that allowed me to see myself in proper professional clothing Dulce she really made me feel important comfortable sized me up took into consideration my current change in career. She is an excellent stylist I left with the two pairs of dress shoes that are sharp. So what I’m saying is don’t be afraid to ask for advice from her she knows what she is doing. I’m no longer a caveman, it feels good to be distinguished with your own personal ADLO stylist thank you Dulce she also gave me 40% discount after my first purchase Highly recommended hats off to Dulce excellent representative of ALDO I’m a first time buyer and now a lifelong customer”
“Great customer service Shayne very excellent as far as helping customers very good as far as speaking clearly and taking the initiative to help customers 10 Stars”
“My favorite clothing store to shop at. I don't shop here as much as I would like to because they are pretty expensive, for example, 1 pants can cost up to $25, but nevertheless this place is very stylish and I enjoy getting my clothes here.”
“One of the best if not the best ever, best costumer service and prices are fair and being able to customize almost any product is priceless. Go and try it yourself...”
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“My new favorite store. If you're a sneakerhead or like vintage streetwear like sports jerseys and rare t-shirts, this is the place for you. Great prices great selection friendly helpful staff.”