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January 2024
I moved into Culver City a year ago and every single time I came to this Citibank to use the ATM it doesn't work or has no cash money.. Every single time for the past year. This place sucks.
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October 2022
Froze my account and made it impossible to unfreeze it. On hold for 3 hours. Even had to leave work early to go to the bank because over the phone nothing was being done. I lost money by leaving work early because this bank is ridiculous.
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October 2022
If you are African American, go to another branch, they froze my account and questioned my identity after being a customer for 15 years.