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“I have received truly exceptional service. Marisela Linares at the Culver City branch went above and beyond to resolve all of my online banking issues, taking as much time as needed and never rushing the process. She continues to help me every time I have a banking question or problem, and her knowledge, patience, and dedication are outstanding. Having the support of a real, attentive person is extremely important to me, and Marisela provides that level of care consistently. She is an invaluable asset to the branch, and I am deeply grateful for her help.”
“Great customer service. The team in this branch is amazing they help you on any questions you may have on your account. They can help you with mobile set up and the up to date information with Chase.”
“Outstanding, A big thank you to the entire staff at Wescom Culver City. A special thanks to Lashaun, Lelaine, and a Super thank you to Daisy. Daisy went above and beyond helping me with a car loan. She made it happen. Wescom in Culver City is hight recommended for your banking needs, low interest rates and loans. This is the place. 5 stars all the way”
“Excellent customer service.Great atmosphere, fast serviceAnd the staff is very professionalThey take their time to provide excellent service.and you still get a cup of coffee and snacks are available.”
“I have been banking here since they were Sanwa. That's over 25 years ago. My veteran husband and I have received extra care and attention. Danny, the bank manager, took the time to get to know us and has really helped me with my small small business. He helped us get organized with bank accounts and credit cards. Danny and Kyung work hard and really went all out on making sure our banking needs were addressed. They were able to help me get a line of credit to help me feel more secure in my small business. The tellers know our names and are personable. We highly recommend this bank in a big city with a small town feel.”
“Today I am just grateful to have Wells Fargo as an option for a pit stop in the area. While out walking with my mother she looked a little fatigue and we were able to sit in the lobby with no problems. But while here I observe the professionalism of the staff and how they accommodate their clients, clean and welcoming space and environment. We appreciate you all here.”
“Had a wonderful experience with Taz Henderson today! Excellent customer service, friendly, personable, efficient and went the extra mile.
Thank you Taz!”
“Took some cash in the atm. BofA has a security feature that if you use your card for the second time of withdrawing they will text and verify if you used your card or not which is good”
“We had a great experience at this Chase bank branch, we met Nancy Enriquez, she is so kind, professional and knowledgeable, she helped us so fast and accurate.”
“I came in last minute with a business problem, my usual banker was on vacation. Frank stepped in and helped me right away with what I needed. He was able to schedule me with Marco. Frank and Marco were great to work with and handled me with care!
That just really helped me get out of a bind last minute without even knowing me. That was top notch right there so I def felt good and welcomed.
Hence this review. Nice work gentleman and thank you again for helping me through this with care!”
“I had a feeling someone was off about the check so I took it to them. I can remember his name, but the manager was super helpful and patient with all my questions.”
“The Culver City branch of One West Bank is the BEST!!!!!! They are very accommodating and helpful to their customers, know each customer by name, and make the visit to the bank pleasurable. I always feel like family when i visit the branch. If you are looking for a great bank, rest assured, you will not be disappointed. Ask for Anabel, Patty, Stephanie, or anyone. They will be very happy to help you.”
“Eddie was a lifesaver in helping me open a checking account and obtain a cashier's check for my upcoming move to LA, on very tight time constraints. He was very thorough and made sure I understood everything, and everything went seamlessly without any real hiccups. Moving across the country is stressful, but he definitely made it much less so :)”
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“I am a Business first pleasantries second person every time I come to this branch, my priority is to handle my business and be on my way as soon as possible. The staff here is always professional courteous. It’s a pleasure to work with Liz and Mr. workmen with any transaction. They are the most knowledgeable staff members at this branch and expeditiously handle, any banking transaction I required my 20 years as a member of LAFCU”