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“I just wanna say that I really appreciate the postmaster at this location. She and the other staff members handled a problem for me very efficiently today that we’ve been dealing with for years and now it’s resolved. Big, thank you to everyone at the Greene Valley post office”
“Very helpful and efficient service!! I was sending a birthday package and Dimitris found the perfect package and did an excellent job packing my fragile items. Would highly recommend!”
“I’ve visited many USPS locations, but this branch has some of the most welcoming and kind employees I’ve met.
It can get busy in the afternoon, and there are usually two staff members working, so a little patience goes a long way. They are always friendly and helpful, even when I have many questions.
I truly appreciate their consistently great service!”
“This post office is amazing. One of the only post offices out here that ship packages same day at the same time, the workers are happy to help and service is very smooth, always would be happy to come back again.”
“Stopped by the El Segundo Post Office and had a great experience. The service was friendly, helpful, and everything went smoothly.
Not a critic, just sharing how it felt.”
“Excellent Service at Westwood USPS
I am absolutely amazed by the service at the United States Postal Service in Westwood. Every single letter I send from this location reaches its recipient without any issues. In the past, my mail would often get lost when sent from other branches, but here everything works flawlessly!
The staff are wonderful — always friendly, knowledgeable, and ready to answer any questions. They work quickly and accurately, and they know exactly when to suggest additional services. Everything here is just perfect. Thank you!”
“OMG the 4930 Balboa Blvd, Encino, CA 91316 post office is so amazing it's much better compared to the damn Winnetka USPS office around the corner of my home were I'm still resolving an issue with a package I assume they lost and is stuck in pre shipment after mom dropped it off for me the staff is friendly and amazing and I love the place so clean and tidy if you live near by just do it go to that office drive the extra mile for great service don't get disappointed by stupid customer service the post office I mention above my review is worth it a great place”
“Really convenient little shop with super friendly and helpful customer service. They handle shipments via FedEx and USPS Ground, which makes it easy to get things out quickly. Just keep in mind this is an affiliated location, not a full FedEx store, so if you’re looking for special FedEx rates or full services, you’ll need to go to a main FedEx location. For everyday shipping needs though, this spot is quick, easy, and reliable.
Parking could be tricky, but there is a big strip mall just behind the corner”
“The location isn’t the cleanest, but the service is very fast and efficient. The staff usually get things done quickly, and there is typically parking available right in front of the post office, which is very convenient.”
“I cannot believe the Patience and care that those window clerks use when dealing with customers that show up wanting to send Something, don’t even have a package sealed, much less than address and the clerks go ahead and do all their work for Them which of course makes the line slower. Most people don’t expect to show up, totally unprepared to actually mail something but then there’s the small minority that causes backed up lines.”
“Ms. Kong is one of most helpful USPS officials I have ever encountered. She is patient, kind, and accommodating. She gave me the most affordable and efficient options for my recent mail devileries. Bless her heart!”
“Had great service from Manuel (and another receptionist I didn't get the name of). I needed international shipping service , and they were very patient for all questions and let me package my various equipment comfortably. The place is also well air conditioned :-)”
“While the hours are less than to be desired at this local annex to the larger Post Office this makes up for in its lovely and helpful employees. Most associate the post office with stress. This is not that location. It’s all about how they can help and they are always professional and very friendly. High fives all around although I wish they had abbreviated Saturday hours to avoid the Sepulveda location which is poorly located with so much traffic.”
“I love this post office. Everyone has always been perfectly helpful and kind to me here. A good place to go buy some stamps and send some letters if you want to have a nostalgic quotidian interaction with another human being.”
“I had to send out a few small items and received truly outstanding service from start to finish. From choosing the right box to packing, creating the shipping label, and final payment—everything was handled quickly, professionally, and with a smile. Thank you so much!”
“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”
“Incredible people working hard here! I go all the time to ship everything from boxes to mail. The ladies are all great and I’ve never had a single issue. Thank you Erica!!”
“My favorite post office of all time. They have two self-serve kiosks which makes dropping of packages so easy. The employees are so nice and I always hear them laughing with customers. Every time I come in, I feel like I live in a small town because of how friendly everyone is.”
“All USPS locations have gone down hill, in my experience, since DeJoy took over. And Steiner doesn’t seem much better — but, this is one of the better locations of all the bad options in this part of LA. I like it better than the one near Fairfax & Santa Monica, as well as the one over on Wilcox. Though this one can be short staffed and the drop off box for packages often sticks, the employees that are here seem nicer than average and the wait often seems shorter. I’ve noticed, too, that packages dropped off here seem to enter the tracking system before packages dropped off at any other nearby USPS branch! Which is important to me.”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
“Thank you Post Masters for Saving the Day!!!!!!!! I went to Fed Ex to box and ship a mother's day gift back home to the East Coast. The shipping cost quoted was disrespectful!! After trying 2 other places I found POST MASTERS!!! Hector and Ken were both so HELPFUL , PROFESSIONAL & KIND!!!!!! They took care of me, reboxed my package, gave me a reasonable shipping rate and the box is on it's way to my sweet Mom!!! It really means something when you find local companies that care and go the extra mile to be fair and deliver top notch service! So moving forward this is the place I will handle all my shipments and postal needs!!!! THANK YOU”
“Quiet, simple, friendly staff. I was nervous for my first time getting a passport because I was afraid that I’d be missing some document unexpectedly but it went fairly smoothly. Amazing for introverted or anxious people. Thank you for not stressing me out. I feel a lot better even though it was something really simple.”
“Lorraine is absolutely fantastic. I filed a service request when I couldn't find my package that was marked delivered. Just 1 day after my request, Lorraine called me and said the package was now in my mailbox. Sure enough, it was. Thank you!”
“I had the best experience at this facility. It was my first time sending a money order, and the clerk was most attentive and guided me through it. I made some mistakes at the beginning, and she cheered me up, helped me undo them, and even made sure I shipped it correctly. I was genuinely surprised by how nice this clerk was (I'm sorry, I should have remembered her name).”
“The employees make this location a 5 star one, especially Janice, she is a superstar, the epitome of stellar customer service!
This location is so much cleaner than many other post offices.
Parking spots are sparse, but there are a couple of large parking lots nearby and the streets have parking too”
“The staff here are really nice. They have to put up with a lot of crazies, adults acting like children who can’t wait 5 min in line and yell. They’re understaffed but I appreciate them for being kind and moving as quickly as possible”
“I feel I have to write a review because its so odd this location has a low score. seems most people are making reviews out of personal annoyance, and not the objective quality of the spot.
that said, this is my favorite Post Office in LA (not in the Valley or East LA). kind and understanding staff that always makes sure my packages are well handled with no fuss. only con is they are decently understaffed, so the line can be quite long if you arrive at a rush. but if you wait in line, the service is super helpful and kind”
“Gina was unbelievably helpful in helping me figure out shipping out my package. I wouldn’t have been able to get it done without her. Never have I met such a helpful individual at any other usps location!”
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“This post office has great parking in a private lot in downtown Culver and a really cool… kinda creepy, old mural in a quaint, historic building. The service is also slow and inefficient, as all post offices are right now. This isn’t their fault, as we all know it’s due to extremely inadequate funding for this public service by our government. So there we are! If you want a possibility faster service, head to the larger Palms location down the street.”