The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This particular USPS location at 11420 Santa Monica Blvd is praised for its excellent customer service. Customers describe the staff as courteous, helpful, and professional, with some employees having worked there for years and remembering names and faces. The location is known for its quiet atmosphere, ample parking, and efficient service, with one customer stating they were able to replace their lost passport in just 20 minutes. Overall, this USPS branch is considered the best in the Los Angeles area, with customers expressing their satisfaction with the quality of service they receive.
Staff is very friendly , warm, and helpful, and it seems properly staffed so the wait was minimal and everything was efficient. They also have a good stamp selection. This continues to be my favorite post office!
February 2026
Charleen was warm, sweet, patient and very knowledgeable. Reading the reviews I wasn’t expecting to receive such great service! The passport process was in and out. Thank you!
February 2026
My only problem is that parking is a joke here. Too dense of an area
