The Shay, a Destination by Hyatt Hotel, offers a warm and luxurious experience in a stylish setting. Guests consistently praise the helpful and friendly staff, noting their kindness, thoughtfulness, and willingness to go above and beyond to ensure a pleasant stay. The team is especially appreciated for their quick responses, accommodating requests, and welcoming attitude, making guests feel at home whether they are traveling for leisure or work. The hotel features spacious, clean rooms with stylish decor and thoughtful details, such as excellent bathroom amenities and a hot shower. Many reviews mention the quiet atmosphere of the rooms despite the hotel’s convenient location near public transportation. Guests also enjoy the well-maintained facilities, daily housekeeping, and the availability of amenities like free Uber rides within two miles. Location is another highlight, with the hotel being walkable to many attractions, restaurants, and transportation options, making it easy for guests to explore the city. Dining options at the hotel are highly recommended, with meals described as fabulous. The hotel’s stylish design and cozy atmosphere make it a perfect place to relax after a day of sightseeing or work. Overall, The Shay is highly recommended for its exceptional staff, clean and spacious rooms, convenient location, and stylish environment. Many guests look forward to returning, praising the hotel as a perfect combination of luxury and comfort in the city.
A wonderful place to stay and enjoy the city! We arrived early around 9am and surprisingly they have room for us. Such a relief after an 12-hour flight. Much appreciated!! Love here! Just next to metro and shopping malls nearby. Staff are really nice and it’s quite a safe area.
September 2026
Didn't stay overnight, but attended a pool party. The pool was nice, the staff were very attentive and returned frequently to check on us. The salsa and guacamole were outstanding!
August 2026
Great hotel with wonderful rooms and friendly service 24 hour staff. A little bit off the beaten, but if you’re doing business at Apple or in Culver City, it works, and it’s also close to public transportation.
