CVS, a long-standing drugstore chain, has garnered mixed reviews from its customers in the Cupertino area. While many praise the knowledgeable and helpful employees, some have expressed concerns about the store's security practices. Customers highlight the convenience of the store, which has been a neighborhood fixture for decades. The staff is described as friendly and willing to assist, and the pharmacy is praised for its outstanding customer service. Customers appreciate the caring and compassionate approach of the pharmacist, Nova, who makes them feel welcome and helps resolve insurance issues. However, one customer reported feeling uncomfortable with an employee who closely followed them around the store, which they found unacceptable. The customer suggested that the store should focus on deterring actual theft rather than closely monitoring legitimate shoppers. Overall, the CVS in Cupertino seems to offer a mixed experience. Customers appreciate the convenience, friendly staff, and efficient pharmacy, but some have concerns about the store's security practices and the impact they have on the shopping experience.
Joyce in the pharmacy did everything she could to help me. Thank you for caring about your customers.
January 2024
The workers are so friendly and willing to help customers once you get into the store. ?It’s a neighborhood drug store and has stayed this location for more than decades after Longs. it’s very convenient.Stay strong??
January 2024
Angel at the Denza store In Cupertino was amazing! She helped me with my insurance issue and got me a great discount when my meds weren't covered. So patient, super nice and really smart! I will never change pharmacies! They are the best store imo and I've been a patient with cvs for 20 years?
