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“I had a really great experience with the difficult and annoying job of self storage at this facility.
In large part this has been due to Karen, the very excellent manager of the facility that makes the whole process a breeze. She worked with me through each step of the process and made it feel like I had a 5 star, hassle-free, professional experience.
The facility was also clean and felt very safe. Elevators were large enough to make the move easy with bays that abutted the move area. My unit was as described and worked well for my needs.
Overall, facility 5/5, exactly what I needed. Staff/manager (Karen) 1000/5, great experience, wonderful customer service, lovely person.
Would likely use them again when I need storage.
(This review is also posted in Yelp, this is on purpose.)”
“Top notch service!
Matt and Steve went above and beyond what any other dealer would've done.
Being in Hawaii, I purchased a van from them based only on the online photos.
Because I didn't want a standard white van, I had it painted by Dave's Body Shop (found on Google) which is located only a few blocks away from them.
They drove my van there to get it painted (separately paid transaction with Dave's Body Shop) and picked it up when it was done.
Then they drove it to the Matson docks to ship it to me in Hawaii.
Smooth and seamless.
I will definitely buy from them again!
Mahalo and Aloha from Hawaii !!!”
“I definitely would recommend this facility to anyone looking to rent a truck for a long or short distance move. They've got a variety of trucks and E-vans, maintained exceptionally.
Additionally, they have a wonderful and knowledgeable sales safe who go above and beyond to achieve customer satisfaction. Caroline, the sales manager, is an excellent example of why Penske is number one in my book. Keep rockin' it guys!”
“Customer service really makes a difference, even at a water shop! Their new staff member, Kristy, always greets customers with a positive attitude. The shop is bright, clean, and welcoming. I enjoy getting water from Pure Water. Highly recommend this shop for both quality water and friendly service.”
“Nick, the U-Haul representative, is exceptionally kind, helpful, and dependable. We’ve been renting from U-Haul for nearly a year now, and whenever we have any issues, Nick is always there to assist. He’s dedicated, hardworking, and truly a lifesaver to do business with.
Just came back to edit this -- Lea the GM goes above and beyond for us.
God bless you Nick! ?”
“In recently had to rent a f250 to haul my wood chipper and I am very pleased with the outcome. Leonardo helped me with the rental process, and I really appreciate all of his help. He is very knowledgeable and will go above and beyond to a make sure you get the best vehicle. Thank you Leo!”
“I ordered online not knowing I had to wait for my ID to be approved, luckily the gentleman there was able to assist me on the spot and get me going. I think the man name is Taylor. Thank you so much!”
“I want to express my deepest gratitude to Brandon. He was an amazing help with Great personality helping our truck load onto the U-Haul! Since we’re
heading to Colorado, and he went above and beyond with his incredible help. Thank you again, Brandon you’re an amazing human!!!!”
9AM - 5PM
2121 Laurelwood Rd, Santa Clara
Truck Rentals
“Derrick G. is so amazing and patience.
Being new to the hitch/tow world he took his time to explain and look for items i was missing. Even went a step above ensuring i was not missing a single thing.
Ensuring i would be comfortable with the trailer i picked, by explaining everything thoroughly.
While i wasn't getting assistance from Peter, he never broke from being kind and super friendly with everyone.
These 2 men show and know what 1000% customer satisfaction looks and feels like.”
“While the pick-up truck I rented was a bit dirty on the outside, it was clean on the inside and well maintained. The overall rental experience was excellent! I would rent from this location again AND recommend it to my friends! :)”
“I have been renting three trucks from Ryder in San Jose for the past three months, and the experience has been outstanding. Cristina and her associate, Mathew, have gone above and beyond to make sure my business runs smoothly. Cristina has consistently worked to get me the best rental rates possible and has always been available whenever I needed assistance.
Their professionalism, responsiveness, and dedication to customer service have made a huge difference in my day-to-day operations. It's rare to find people who genuinely care about helping their customers succeed, but Cristina and Mathew do exactly that. I truly can't ask for more—they've already exceeded my expectations and provided the best service and value I could hope for.
I highly recommend Ryder Truck Rental in San Jose, and especially Cristina and Mathew, to anyone looking for reliable trucks and exceptional customer support.”
“Mike Simmons is the king of customer service. Always helpful and cheery. Please hire more like him. Also, Dan Brake has been incredibly helpful/knowledgeable with my company’s needs. Customer service is top notch and always appreciated.”
“The Asian man was super helpful. He did make fun of me because driving the UHaul was a bit strange at the start, but that's okay. It's his moment of fun.”
“Very positive experience. I actually had problems with Uhaul.com and the 800 number, but the staff was really good about fixing them. It was very easy to talk to them and the U-Box offered me a flexibility option that not many others allowed. The delivery driver was very chill. The staff at the counter was very professional and understanding.”
“Service was excellent. Even though I could not use the Uhaul app due to poor signal, the agent showed where to drop off the vehicle and the keys.
The van was clean and sufficient for my stuff.
My experience was excellent all around.”
“I rented a Uhaul 26 foot truck for a one way move from Los Angeles to San Jose, CA. The customer service was amazing, their price was much better than their competition, and there were no hidden costs. I would definitely recommend Uhaul to my friends and family.”
“I recently rented a moving truck from Budget and was very impressed with how seamless the entire process was. Binesh was friendly, professional, and efficient—check-in and pick-up took just a few minutes. The truck was clean and well-maintained. I appreciated how straightforward the pricing was, with no hidden fees or last-minute surprises. The car we rented was not available, but he did a great job accomplishing. I’ll definitely be using Budget again for future trips!”
“I want to personally thank Levi G for helping me out and letting me rent on short notice. His exceptional customer service was a breath of fresh air and very appreciated.”
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“The guy that I worked with was helpful and honest. Customer satisfaction was his primary goal. Truck was clean and well-maintained. I would recommend this location to anyone.”