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“As so many others have said, the young woman at the front counter is so friendly, welcoming & helpful.*And, they carry Marianne's ice cream & ice-cream novelties/treats from Santa Cruz -- what a plus! And Lotto. *And the wonderful watch/jewlery repair, Fred's, next door! *It doesn't get any better than this, in the far 'corner' of a pleasant strip in Sunnyvale, 94087.”
“West cost self-storage Is a very clean place, the cleanest storage place I ever had or seen. Hospitality is excellent the staff is very helpful and nice. The inside of the office very clean. The products to buy inside is not expensive at all, like most places being money hungry. You need a storage place do not go anywhere else but WEST COAST STORAGE the best in the west”
“Dee Guzman has an outstanding customer service. She went out of her way and help me with an issue she could of easily just provide me a phone number and will be enough. Instead, she took care of the whole issue for me. Thank you.”
“I was happy with Penske. The pickup process was easy and quick. Even though I arrived early, I got the truck I needed in less than 10 minutes. The price was fair and there were no hidden fees.”
“Friendly, professional staff, took great care of us. New, great quality trucks. Rented from them twice in the past few weeks. Will definitely be back the next time I need a rental truck.”
“It was great renting a truck here. Samantha does an awesome job. You can call her as many time as you like and she will answer all the questions. She always try to accommodate all the requests. Even if they don’t have truck she will try to get the truck from nearby enterprise rentals. Samantha! You are the best!!!”
“Friendly helpful owner. I reserved online the day before and he called to let me know the vehicle was ready for an earlier pickup if I wanted. There is limited onsite parking so you have to park on one of the streets a block away.”
“I was in serious trouble, my ryder back in New York had left me with no updated registration, and I was pulled over by CHP, Mo from Ryder in San Jose got right on it and delivered when I needed him to, way to be clutch Mo.”
“Everything was perfect and amazing - great start to a dreaded stressful day of moving my dad from one assisted living facility to a memory care spot. Steve was fabulous and so was the Uhaul parking lot mascot stray cat. 5 stars and Steve deserves a raise and promotion!”
“I had to pick up parts on a fri. afternoon & the people were helpful & the guy at the sales counter was fairly new but very polite & accommodating. It was nice to see someone that was really giving there all with there job & not there just to collect a pay check. Thank you guys for getting us all the right parts much appreciated.”
7AM - 7PM
2121 Laurelwood Rd, Santa Clara
Truck Rentals
“Best Uhal location that I've been to! I almost went to the one closer to my house, but it was worth paying for the extra few miles! We were confused on part of our return of our van rental, but Angie was incredibly patient with us and talked us through the details. Overhearing the few customers in front of us, I could tell that this 1st of the month on a holiday weekend was proving to be a stressful day, but even though we were near closing time, Angie was energetic, incredibly attentive, and made sure that we were well taken care of!Overall, I was very impressed by how organized and well maintained the lot and store is. There were a lot of well placed and useful items to purchase, and plan to get all my moving supplies here next time! The place was spotless! I was also surprised to get someone on the phone so quickly when I called to make changes to my reservation. In less than 2 minutes everything was taken care of and my pick up went very smoothly. When I arrived, I was feeling a little bit dizzy from the heat and the long drive, the person helping me out noticed my discomfort and brought me a bottle of water. This was so kind and helped me feel better. When checking out, everything was explained to me clearly, and I felt confident that I had the best price and value for my purchase. The staff here is so customer oriented I felt like I was checking into a hotel instead of picking up a rental van! They sincerely care about the quality of work and it shows that they take pride in their workplace. I think this speaks to the quality of management, and great skills and personalities of the team members at this location!”
“Pretty great people at this place! They called me when I was 15 mins late to pick up my van rental (I was renting for a full week!) and wanted to know if I was still coming to pick up the van — very thoughtful! The only downside is that Uhaul charges .99¢ per mile so that can add up quickly!”
“The gentleman who helped me with the truck rental was extremely kind. I accidentally undefined the gas and he informed me I can go down the street to top it off, rather than pay a premium in gas fees. He didn't charge me for being an extra few mins late due to this. The vehicle was reliable and did the job. Cheaper than I thought :-).”
“We needed a hitch for our truck and after looking online to see who actually had things in stock, we found U Haul of Campbell. It seems most other branches do not carry the basic towing stuff like hitches, wiring, ball hitch etc... I called to confirm just in case then placed the online order for pickup a few hours later. We drove up to Campbell and were greeted by Steve who was both knowledgeable and welcoming. He had everything ready for us and we were on our way. I installed the hitch myself and it fit perfect.”
“West Coast Storage doesn't just provide great storage options, good deals, and flexible service. The customer service here is extraordinary. Kelly is especially awesome, super helpful, and always a pleasure to chat with. We are thrilled to have been with West Coast Storage since it opened. Keep on rockin! -Aaron David Productions”
“When me and my family went here to purchase a Christmas tree the staff was very sweet, along with attentive to the needs of the consumer (: The tree was also so cheap given for what the time of year entails for prices! I would highly recommend shopping at Home Depot all year round!”
“I was originally planning to drive a big U-Haul to/from a distant location because I couldn't find a one-way rental - thankfully the guy behind the counter saved me a couple hundred dollars and (more importantly) a full day of time, by calling into the main service line and finding exactly what I was looking for at a different U-Haul location. Really grateful that someone took it on themself to find us the best rental and price, without us even asking.”
“These guys are amazing and put customer satisfaction as a primary. I had installed a hitch at another uhaul which I was not at all happy with their communication and quality of work. Brendan at this store spent a lot of time correcting and fixing my issues and is absolutely amazing. I would give them 10 stars if I could.I have always had great experience at this Uhaul because of the team there and managment for moving, rental, getting boxes. I'm lucky that I'm close to this location. keep it up guys....”
“I returned the truck overnight, but forgot my glasses in the truck.The next day, the manager holds the glasses for me at her office.That's enough to gain my trust with this business.”
“Convenient location off of El Camino Real inside Postalannex in Santa Clara, next to Target. Vans. box trucks and packing supplies available 7 days a week. Helpful staff”
“Initial experience was not that great because there was no early self pickup option available at this location. As they open at 9:00 am, but system allowed me to book at 7:00 am that wasted 2hr of time. But over all experience good because of friendly staff. I would for sure vist again just because of friendly staff and their amazing service.”
“Dropped off our 26' moving truck here after driving halfway across the country. The staff were very clear with their directions and very helpful. Penske is definitely my first choice if we have to move long distances again!”
8AM - 7PM
2121 Laurelwood Rd, Santa Clara
Truck Rentals
“Very positive experience. I actually had problems with Uhaul.com and the 800 number, but the staff was really good about fixing them. It was very easy to talk to them and the U-Box offered me a flexibility option that not many others allowed. The delivery driver was very chill. The staff at the counter was very professional and understanding.”
“Fred is great guy, got everything taken care of for us. When we got there, everything's ready, zero wait time. He even offered free dollies and moving blankets. We've got an awesome experience.”
“I needed to pick up some fertilizer and other odds and ends for the old and new place transition. A hyper and friendly lady helped me out to pick some stuff. Really happy that I got the help I needed, this place is super big and packed mid day! haha. It's like the place to be for DIYer's like myself. Happy! Enso forever! Garden.Ryobi.DIY.Between two evils, I always pick the one I never tried before.Mae West”
“Made an online reservation/confirmation for a rental truck. I picked up the rental at the designated time and the two gentlemen behind the counter were eager to help me, and explained everything very well. I was in and out with my rental in less than 10 minutes.”
“It was easy and pleasent at both the pick up and drop off. As a New Zealander, it was also the experience of the V8 automatic. Something that i have not experienced before.”
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“Good grief, my van "died" and I was without a work vehicle. I rented a van from U Haul, one week deal. Very nice new van, good fast service here. Thank you.”