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June 2024 by Phyllis Pei
Could use a few chairs for those of us waiting for service. Otherwise. Mostly friendly and helpful staff.
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May 2024 by Siyuan
worst service I got ever. Waited for one hour and no one is really helping. The ppl there just chatted with each other.
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March 2024 by Marcia Suarez
Great customer Service from a friendly knowledgeable staff.
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March 2024 by Lorraine L.
The service I received from the Verizon Store representative Dolapo was stellar. He provided effective, efficient and professional service with both a positive attitude and pleasant demeanor. I found myself leaving the store with a fixed phone and happy mood. I appreciate his service and will wait to work with him if I need anything in the future.
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February 2024 by Tigran Margarian
We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck.We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong.Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!
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February 2024 by Tigran Margarian
We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck.We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong.Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!
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February 2024 by Tigran M.
We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck. We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong. Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!
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January 2024 by Sunil Mahajan
The service was real good. My son’s iPhone was having issues and they fixed the issue in a timely fashion
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January 2024 by Sunil Mahajan
The service was real good. My son’s iPhone was having issues and they fixed the issue in a timely fashion
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October 2023 by Matthew B.
Worse Verizon store. Customer service is horrendous. I went in on 10/26, exactly at 6 pm they said they couldn't help me because they close in an hour. No one was in the store at the time. I will never come here again nor recommend it to any friends/family.
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October 2023 by Kathie B.
To make things even worse, they sold me a bunch of equipment that I didn't need. I had asked if there was a connecting cable for "C" port and was told no, that I needed to buy a new block ($50). Much to my surprise, Amazon sells multi port cables for $6.99!!! Plus they offered to transfer my data, then charged me $40 without advising me (Apple does for free)! Btw, the store manager has NEVER reached out to me!! Incredible....
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October 2023 by S Sharma
Good store but if it busy you had better make any appointment before hand.
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September 2023 by Samir Sharma
Good store but if it busy you had better make any appointment before hand.
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September 2023 by Rafael Magana
Verizon is a nightmare bad customer service I don’t recommend Verizon I have my business I lost couple of thousands and just because they have bad service and when you call they are not able to help you I don’t recommend Verizon
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July 2023 by Orn Patharakorn
The store is short of staff. Got here 15 minutes after the store opened and there are 2 people already with the staff. We’re the first in line but still have to wait 30 minutes before someone can help us.