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“Strongly recommend this Avis/Budget location for several reasons. I will start by saying that I made a last minute reservation at this location last Thursday because it closes at 5:30pm and I had to rush there from work and thankfully Tony (the associate at this location) was extremely helpful and patient with My situation. Upon arriving he was wrapping up another customer’s needs and I observed his professionalism with that customer also, that brought great relief to My stressful situation.
I since then have had to extend My rental (personal car is being repaired) and again had the most pleasant and professional customer service from Tony again.
His professionalism is greatly appreciated.
He made My day and experience at this location extremely helpful while having to deal with the existing car issues I already have ?, thank you Tony/Budget, thanks a lot!”
“I had an amazing experience with Adrenaline Rush renting the Polaris Slingshot! The staff was super helpful and made sure I felt completely confident with the vehicle and equipment before heading out on our adventure. I went with a pretty sizable group, and from start to finish the experience was a solid 10/10.
Driving the Slingshot was an absolute blast—I’d definitely do it again! A big shoutout and thank you to Andrew for being so great and making the whole process easy and fun. Highly recommend!”
“It is so difficult to find neighborly, friendly customer service from anyone, much less large corporations. But the gentleman named Jesse at the Avis/Budget location in Midway City makes pickup and dropoff a pleasure. We rent a car for most of our road trips and we always enjoy seeing him.”
“Enterprise HB is there for you. Mgmt Sara, Valerie and the whole staff. Ford down the street stringing me along and they get it and are doing all they can to make it less painful. Thx EHB”
“I’m definitely giving this rental company a 5 star rating. It was my first time deciding to rent a Lamborghini and came across an ad on fcb marketplace. I reached out in regards to pricing and got a quick response from Immanuel. This dude was absolutely amazing and gave the absolute best customer service. He answered every question I had was very informative and made the whole process quick and easy as I did make this a last minute decision. I rented their White Huracan for 3 days and was the absolute best thing I’ve ever done so far, car was clean and ready to hit the road and was an absolute blast to drive. If I’m going to rent another exotic car again it will definitely be from peacock once again as their pricing was also great but mainly from how the experience was from the beginning of the process to when returning the car. Thanks once again Immanuel for working with me and making my weekend full of thrill and fun ! Will be back soon.”
“The service of Enterprise Car Rental far surpasses their competitors. They do cost more but it is worth it for the quality vehicles and the personalized service. I used a different company recently on a trip and it was a disaster. A national brand that rented a car to me with two nails in one of the tires and when I called Hertz (who also own Dollar and Thrifty) roadside assistance, they told me I should go put a tire on the car because if I bring it back with the nails in it, they would bill me for it. Stay with Enterprise. You are paying for piece of mind.”
9AM - 6PM
12541 Rosecrans Ave, Norwalk
Car Rental
“5-Star Review for Budget Rent A Car
I had an amazing experience purchasing my car from Budget Rent A Car! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle.
The sales team took the time to understand my needs and budget, never pressuring me into a decision. They provided clear and honest information about the cars I was considering, and I truly appreciated their transparency. The entire process—from test driving to financing—was smooth, efficient, and stress-free.
A special shoutout to Joe Frometa and David Gallardo for going above and beyond to make sure I was comfortable with my purchase. They answered all my questions, explained the financing options in detail, and even followed up after the sale to ensure I was happy with my car.
I highly recommend Budget Rent A Car to anyone looking for a reliable and trustworthy dealership. Their excellent customer service, great selection of vehicles, and fair pricing make them stand out. I couldn’t be happier with my new car!
⭐⭐⭐⭐⭐”
“Really helpful people and they will go above and beyond to set you up as I've rented with them four times now in the last couple years for long trips. Always quick to help even though they're really busy - lots of people renting from here due to the good deals and great service.”
“I made my reservation through a third party and had my confirmation, but it was not in the Alamo system. In previous cases where this has happened with other companies they did not honor the reservation/confirmation and forced me to pay the last-minute rack rate for the car. My rep, Imtiaz Khan, honored my reservation and even found a vehicle for a slightly lower price. He was super helpful and friendly! What a great customer service experience.”
“Good service. Friendly and professional.
The 15 passenger van I reserved was not available, which was very disappointing (not to mention the problem it caused) but the agents' service was very helpful to replace it with a minivan.
If the such vans are not available, it should be taken off the rsvp list.”
“The team it’s very appreciated for their hard work. I’m always happy when I drive out of the enterprise parking lot. The service it’s great. I come out driving a different car when it’s need it.”
“Enterprise was a great help for my needs if you need to get a rental car in north long beach talk to Mr Glass or Joaquin or the little guy with the earrings they will help you with if they can great job guys”
“This place is LEGIT. Way better pricing and understanding of circumstances that can happen to every day hard working customers. My commuter car had major mechanical issues and there was no timetable on when to get it back. My guy Mohamed took care of me. Gave me a great deal on the rental and always kept a professional attitude towards extending without having to come back in or anything like that. He worked with me to the very end of drop off and made sure I got an excellent deal. I had the rental for about 14 days, Mohamed is the best at what he does. Thanks again! Highly recommended”
“I highly recommend this place to anyone , very professional, communicating on point , they made it simple. Transformed my totaled car into basically brand new , I love their work here, they do it right and show you all the parts they replace after the fix . Most definitely will return here if something were to happen again! Thank you Boss Collision !!”
“They were great. They picked me up from the body shop they gave me the same kind of car that I had which was a four-wheel drive SUV, And then they drove me home and gave me a refund for some of my money so what more could I ask for. Made it very seamless and painless which was nice considering that my car was a total loss. One thing I didn't have to stress about was the rental car”
“I recently had an exceptional experience with this Enterprise location in Bellflower and was super impressed. Mateo and Robert went above and beyond to ensure my car rental process was seamless and stress free. Their professionalism and friendliness were evident the moment I walked in. They guided me through the car selection process with ease, ensuring I got a reliable vehicle that suited my needs perfectly. They took the time to educate me on the car selection process with insurance and their patience and willingness went a long way. Mateo and Robert's expertise and dedication made me feel comfortable and valued as a customer. Thanks to their outstanding service, I left feeling confident and satisfied with my rental experience. I'll definitely be returning for my future car rental needs!”
“I made a last-minute reservation online, and within minutes, they called to inform me that the vehicle I requested wasn't available. However, they quickly offered an alternative and kept me updated throughout the process. The customer service was exceptional. A special shout out to Joe for his assistance – you are the best!”
“Very good service. The Enterprise staff was very friendly. They treated me very well. I had the opportunity to rent a car and the service was excellent. I will rent a car again for a trip in the future.”
“I had my Honda fit fixed in no time, that was years ago. I just got a scratch on my new car and I'm going back to them ASAP to get my car fixed. This is going to be my 3rd time going to them. Best quality work and honest hard working people providing top notch service!”
“WOW!This is a smaller Car rental business.The location on Garden Grove Blvd.If you,re looking for good prices, a clean vehicle, and stellar customer service, thenthis is the place for your car rental.I visited a local enterprise rent a car and found their prices way to high.When I entered Metro at 10022 Garden Grove Bvd the manager Was exceedingly helpful and friendly and got me into my rental within 20m. Honestly it would have been sooner, but he took his time to patiently walk me through a few problems I was having. He fully explained their policies regarding rentals and took the tome to answer all my questions thoroughly.The car was clean and well maintained.Returning the rental was just as easy as renting it. As I had purchased an extra day which I didn't eventually use, I had to be reimbursed. Once the transaction had processed, he called me to make sure I was awa .?????His custom service and vehicle qqs A1AThis is the place to go for you if you needa rental car.”
“AMAZING. Their reservation line never communicated to the location that they needed to pick us up since we were down the street. When they weren’t arriving two hours later, I called the location and it turns out it was a mistake from the reservation line but the nice gentleman. There were quick to respond and said they would send someone out as soon as possible. They came pretty quickly and saved the day, I would give them seven stars.”
“I think it would be fair to say that I am a Sixt-addict since 2023! There are many reasons for this but it’s really the employees like Aizaz who make a real difference! This is the second time I am coming into this rental location and Aizaz and team definitely goes above and beyond for customer satisfaction. He’s professional, courteous, and gets the job done! Thank you once again!…”
“This location is perfect to get away from the crowds. But RSVP your car online a day before, otherwise, expect a long wait as they try to get a car from another lot.”
“Came to visit L.A. with my partner for a few days during the Independence Day weekend. Jose and the team did everything they possibly could to make the rental process as smooth as possible. I couldn’t possibly ask for more; A+ service and an incredible team. I highly recommend this place if you are in a pinch and need rental car assistance. I will be using this rental again the next time I’m in town!”
“The service here is great. Jesse is the man you want to see about getting your rental car. Very professional and friendly and knowledgeable. He gives you all the necessary info you'll need to know ahead of time such as their toll road policy. Nice to know before hand. I rented from other agency's and this was the first place to advise me of how it works with billing. I would definitely recommend budget and Jesse.”
“I went to this place when I was visiting my mother, didn’t have a car at the time and found out about this place, the prices are sooo reasonable, the car is clean, tidy, And everything was amazing down to the customer support”
“Got rear ended and the body shop I took my car to handled everything, including the rental car arrangements for me. The staff at this location are friendly. There's a pick up service from my body shop to here and when I returned my rental, they had driving service drop me off at my body shop. Recommend”
“They did what they said they were going to do. They were very polite and checked me out quickly. The car was clean and ran fine. Same thing at drop off no issues. I never rented from here. I would come back”
“Had such a good experience working with Imtiaz. Was easy to work with, explained everything thoroughly and got me in and out of there quickly. Highly recommend this location and this employee.”
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“I always rent from Avis and this location is very convenient for me. Tony is a very good person to work with, he knows his customers and provides excellent customer experience. Thanks Tony”