Kadence Healthcare is a home medical provider specializing in a variety of essential products, including CPAP machines, oxygen concentrators, beds, wheelchairs, nebulizers, and more. Customers consistently praise the knowledgeable and supportive staff, particularly Eric G., a respiratory therapist. He takes the time to explain the usage and benefits of equipment like CPAP machines, ensuring clients feel comfortable and informed. Many reviews highlight his patience and dedication to helping new users adjust to their devices, with personalized adjustments and thorough explanations of their health needs. While most experiences with Kadence Healthcare are positive, some customers have noted issues with product quality and customer service. There have been instances of delays in receiving supplies, as well as challenges regarding the return policy and quality control of certain items. However, the majority of clients find the routine supply refills to be reliable and appreciate the cheerful demeanor of the staff. Overall, Kadence Healthcare is recognized for its commitment to quality service and patient education, making it a valuable resource for home medical needs.
I would like to thank Eric for taking me, as someone who was becoming despondent with the CPAP experience, to someone who is now optimistic and hopeful. Eric's customer service is both courteous and highly professional. His vast knowledge has given me a better understanding of sleep apnea and the equipment used. Thank... read full comment
January 2026
George was very helpful, friendly, wasted no time in delivering his service. He kept me posted in when he would be at my place to pick up. He is a valuable asset to Kadence healthcare.
June 2025
I want to give a thumbs up to Casey of the Cypress office. He went out of his way to help us at UCI Irvine. Thanks so much.