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“I would like to thank Eric for taking me, as someone who was becoming despondent with the CPAP experience, to someone who is now optimistic and hopeful. Eric's customer service is both courteous and highly professional. His vast knowledge has given me a better understanding of sleep apnea and the equipment used. Thank you Eric - I am most grateful.”
“On The Mend is the BEST company anyone could ever have the pleasure of working with. All the staff goes above and beyond to help their customers. I rented a medical recliner chair for a month, I had to extend my rental, they were so helpful to accommodate my needs. I recommend them HIGHLY to anyone. On the Mend will always be my first and only choice.”
“I have been a customer of Medico for several years now. Initially I was attracted by the pricing. That remains competitive. What I really appreciate about this company is the excellent customer service. Tim Brown has been my delivery man for several years and he goes out of the way to give me excellent customer service. The area manager Craig also has done a great job for me whenever I needed to talk to him about my contract or adjusting my orders. But I think what is particularly impressive is that my location is way off the beaten track, but Tim always manages to get my linens delivered even if it involves some tricky backing up and turning around.”
“I communicated with Leslie from Customer Service who assisted me with an exchange. I purchased a motorcycle jacket liner that was too big and I sent it back in exchange for a smaller size. The company's policy is to inspect the item to be exchanged before they send the new item. The exchange is facilitated through the USPS and it takes many days for packages to travel between California and Florida. I asked Leslie if there was a way to speed up the process because of an upcoming motorcycle trip, and she told me that I could purchase a new jacket liner and the exchanged liner's status would be reclassified as a return and they would forego the $10 return fee the company charges. Exchange items are free and a returned item includes a $10 fee. Although you can only contact the company through email correspondence, I found them responsive and willing to accommodate my needs. Thank you very much Leslie and Venture Heat.”
“I come here weekly, I love the ppl that work here. They make you feel welcome and I noticed they know a lot of their customers by name. If you want to support small and local this should be your shop!”
“Logan is great with his customer service skills :) Answered all my questions, came to install my unit at home, and was very patient with me on teaching me how to use the unit. The process of inquiry to assembly of the unit was great overall. Thank you Logan for all your help!”
10AM - 4PM
3474 Katella Ave, Los Alamitos
Medical Supplies
“I just wanted a nasal pillow and tubing for CPAP machine. She was so happy to assist. Offering information on what people are likely to purchase over the other. Honestly helped me to make a decision. I normally order online but I needed it ASAP. So this was great place for my needs to be met.”
“I had such a great experience today! Daniel provided exceptional service and truly went above and beyond to make my son with special needs and me feel welcome and understood. He was so accommodating and patient — even when my son was grabbing things and showing some sensory-seeking behaviors.
Daniel really took the time to help my son transition from his old wheelchair into the rental we desperately needed. He reassured us, never made us feel rushed, and treated everything like it was no big deal. He even offered my son a fresh cold, bottled water to encourage him to go into the new chair. That kind of compassion means the world to families like ours.
I highly recommend this place to anyone who needs a wheelchair rental. I called this morning, and by the time we arrived, the chair was ready and waiting for us in front. We tested it out, it worked perfectly, and it’s been an absolute lifesaver.
Thank you, Jessica and Daniel — you are amazing people!”
“I came to LA without my CPAP machine and cannot sleep without it. I did a quick search and found Caremax in Buena Park. I called, got an appointment and great help from the whole Team, especially Alvin. They rented me the machine I needed, made it easy and affordable. You are in good hands.”
“Working with Susan Doan from the OTC Wellness Division has been nothing short of amazing. She is our main contact for H-Wave and is always there when we need training or support. Susan is incredibly reliable, knowledgeable, and proactive, making every interaction seamless. Her customer service is impeccable, and she truly sets the standard for what great support should look like.”
“We was visiting from a different state and my usual wheelchair repair people at Westpeak in Colorado are the worst ever. They keep breaking not fixing my chair. We came to visit California and my innertube for my wheelchair was flat no thanks to Westpeak. I called 10 places that said they can fix chairs right away. A couple even come to you. Yet not one could fix an innertube. One of the places recommended that I call OC Medical. They told me to drop my wheel by. Lol thank goodness I carry around 2 sets of wheels. Later on we received a call. OC Medical said they can help and gave an estimate. The next morning it was ready. Thank goodness. 30 day warranty. Pay in cash. They was a blessing.”
“Definitely recommend Bio-Path Medical Group for any pathology and cytology services. The turn around time is in a timely fashion. When requesting a pick up it is handled professionally and efficiently and I actually speak to a human and not an automated service. In all the years I have working with labs, this place outranks Lab Corp and Quest for all my pathology and cytology specimens. Thank you Josh East!”
“I had the best customer service and the most perfect transaction at Good Life Medical Systems. Rich has his heart in the right place. He’s very compassionate and caring. Whether you’re disabled or just had an accident, Rich spends much time and energy in making sure the equipment suits the person and his/her needs so that the person will be able to function back to normal. I highly recommend this company and would not hesitate to use them again or send anyone their way.
Absolutely one of the BEST in the industry!”
“The lady was very nice and it seemed she was doing the best that she could but she didn't know much English which was fine we made it work but the major issue was that I had a procedure coming up and needed a rollator and they got everything going for me and when I came to pickup the guy who normally puts the orders for the day together apparently didn't so we had a big ole box and I ended up having to pay and put together the item not having a clue how to do so. The young lady didn't know to put it together or to try and find the directions but again we got it together but over the phone thy are nice and kind and help you throughout gh the entire process and I am grateful and the little build wasn't bad because I can take the entire thing to pieces if I need to do it worked out”
“We bought my father’s mobile wheelchair from here. Owners are amazing people. Great customer service. You are welcomed and appreciated here. We felt valued and they were very knowledgeable of the needs that would fit my father and the type of chair he needed to get around. Recommend to all family and friends.”
“I always do my inventory here. They have great products from supplies for acu, cupping, moxa, to patient gown, tonic pills. They also have great cbd oil level 5 from CBD clinic. Best stuff. When they were out, I tried uncle buds cbd, hemps' cbd oil, mushroom oil, nothing is as good as CBD level 5 oil. Will always come back. Staffs are nice as always.”
“I needed a nebulizer for my daughter. The doctor's office dropped the ball and I needed this asap. I called MMS and spoke to "Isaac." He helped me out right away and said we'll get it shipped out ASAP. Thanks Isaac for the AWESOME & EXCEPTIONAL customer service!!! A+++++ 5-Star employee!!!”
“THE TECH GUY WAS NICE AND PROFESSIONAL AND PATIENT WITH ME HE HELP STEP BY STEP OVER THE PHONE WITH MY SCOOTER IT WAS MINOR WHAT WAS GOING ON WITH IT BUT I DIDN'T KNOW WHAT TO DO. THANK YOU STEVE GOD BLESS ?❤️?????”
“I took my Golden Technology wheelchair to another provider who had the chair for 10 days, and did not address the root issue.
I brought my chair to Keith, who found the root issue and fixed it in an hour.
First Class Service.
Thank you Chad”
“THANK YOU cdk and Hauser Medical Supply!!! Liz actually delivered crutches right to our door!! My family member is a larger person and we called everywhere trying to find crutches that he needed. Thanks again I know it took several people in their office to make this happen.”
“Great place, I've been in there multiple times with my aunt and they are always friendly and helpful to her, both on the sales side and the repair and militance side.”
“My Resmed S9 ASV had a "motor fault" message showing on the screen. I called Advans CPAP spoke to Louis. I shipped it there and he fixed in 3 days and promptly shipped it back. It was a reasonable charge. I initially was hesitant to ship it, because I didn't know who these people are, but the reviews were good. I am so glad that I did. I've used the machine for a couple of days now and it works like it did before I had this problem. I will trust them for all my CPAP needs. Thank you Louis and Advans CPAP.”
“A great big shout out to Rick for a very fast fix to my malfunctioning three wheel scooter. My scooter would not engage the motor, but battery was fine. I took it over to the store. He did a quick inspection of a connection and found a bent pin. He straighten out the pin, and the scooter ran fine. I tried to pay him, he refused the money cause he said he didn't do any thing..but I explained to him ....it saved me a lot of trouble. He wished me a Merry Christmas...he really is a nice guy...”
“McGuff Medical has been excellent for our business. They almost always have the products we need. The free 3 days shipping is a plus, although I may not get it in exactly 3 days as I am almost as far to the east coast as one can get but it is relatively timely regardless. My order usually ships within hours though after being placed. Thank you McGuff for your great service and selection of products. Keep up the good work.”
“Get my Rx here all the time. Pam is super nice the girls are always sweet. Keep up the good work. There is really never a waite time. Always ready when I get there.”
“These people are amazing!After going to two medical supply stores looking for a hard to find part I ended up here. I explained the situation (a sob story) and after spending 15-20min looking for my part the lady at the counter handed it to me. I asked “how much?”She smiled and said don't worry about it - hope your dad feels better.I looked around figuring there’s some hidden camera - but no this was real.”
“This pharmacy has friendly, personal service, competitive prices and a great selection of orthopedic products and assistive devices, lots more than the big places like CVS, Walgreens, Walmart, etc. and they will actually help you try them on if needed. I needed a latex free carpal tunnel brace and the woman who helped me was so understanding, kind and helpful, she helped me try them on as my other hand is in a cast after surgery, and we found the right size. They have a lot of other things as well. I’ve been coming here for years and highly recommend them. Let’s keep them going by shopping here!”
“Spoke to a wonderful man on the phone knowledgeable helpful! Sent family member there following day . He was very satisfied with everything. Such a nice man,you don't find many lovely folks like this. Highly recommend them as a resource for your healthcare needs”
“I always support mom and pop establishments, the fact that this is a local mom and pop pharmacy, it made me happy.
My experience overall was great! I was tended to quickly, all of my questions and concerns were answered, and was provided the best products and servics for my needs.
Everyone that works at the front were very friendly. I can see how hard they work to take care of all their customers. It shows they really care.
I will come back to this pharmacy whenever I have any concerns and recommend this place to all my friends and family.
Thank you Bi Rite Pharmacy!”
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“We had a wonderful experience with Endeavor. The salesperson and staff who visited my mother were both patient, attentive, and genuinely listened to her needs. They made the entire process feel supportive and thoughtful.
The power wheelchair has already made a huge positive difference in my mother’s daily life. The technician who delivered and set it up was professional and efficient, including adjusting the joystick to better suit her.
Our family is very happy with both the equipment and the care we received. Endeavor clearly puts people first, and we would highly recommend them.”