Citi branch is known for its friendly and helpful staff, with many customers praising the service-driven team. The location is convenient with plentiful parking, making visits easier. Staff members like Gio, Theresa Chew, and Mark B. Canlapan are recognized for their quick, professional, and efficient assistance, helping customers with account reactivations, paperwork, and account opening. While some customers note occasional waits, they generally have no complaints about the service quality. However, there are concerns about suspicious individuals possibly targeting ATM machines at this location, which customers are advised to watch out for. Overall, the branch is appreciated for its helpful staff and smooth service, though vigilance is recommended for safety.
I want to commend Connie on her quick, efficient, friendly, response to my questions. She even consulted with her higher up to be sure that her advice was accurate. She is certainly an asset to this branch of Citibank. Thank you Connie! Keep up the great work. Let’s hope your manager appreciates you as well!
May 2024
Never had a problem with them yet, but I have seen suspicious people possibly scammers hanging around the ATM machines at this location stealing EBT funds and debit card information. Be careful!
December 2022
Sure there may a wait at times, but staff is always so sweet, friendly and helpful. The location is convenient and parking is plentiful. I have no complaints at all. I think the low ratings are unfair to the wonderful, service-driven staff at this branch.
