9AM - 5PM
2171 Junipero Serra Blvd, Daly City“Fast service, courteous and an efficient banker. It took only 2 days to fund my car loan. Today the loan was funded. I was pleased to have experienced such a great car loan Thank Ashley for all the your help you done to keep me updated. I highly recommend Ashely for a great banker!”
“Very good bank. Very very good bank. Plus they have the color of my father's country(red and yellow) Red :color of prime life. Yellow :color of the sun. And I am always welcome with beautiful employees. Denis victor Sanchez”
“The customer service in this branch is friendly and helpful. I have deposit fund problem and tried to deal with it but I couldn't got help from Fremont branch. When you don't have problem to deal with may not know which branch is helpful. I like to come to Daly City branch all the time, they are polite and put customer service first.”
“Due to my own inability to think well and a snafu with Social Security, I defaulted on my credit card payments. Instead of asking Patelco for help immediately, I waited and destroyed my credit. Ugh. Finally, I went to see Tony, the Manager, at the Daly City Patelco. He graciously helped me get my past-due account paid off and reinstituted my checking account. Tony never once shamed me or did anything negative. His only obvious goal was to help me. Wow. A Banker whose goal was and is to help a member of the Credit Union! I highly recommend Patelco to anyone looking for a small bank or Credit Union that gives personalized financial services. It makes both "cents" and sense!”
“My wife and I decided to open a CD account and we found east West Bank had a special offer. This branch is very close to us so we chose to come here. We are very satisfied with the experience there with Ms. Lo (Eunice). She was very helpful and polite. Definitely recommend this place to our friends and family.”
“Extremely helpful staff. When I visit other Branches they can’t solve any of my requests however Linda Wong (Manager at the Daly City location) has always done everything possible to give me detailed information and solve every question and issue I have. Thanks”
Open 24 hours
495 Hickey Blvd, Daly City“Branch Manager Theresa Chew was so wonderful. She walked me through all the options of personal and business accounts and helped me prepare the paperwork in advance so that I only needed to sign the documents and shorten my time at the branch office. Personal banker Mark B. Canlapan has also been very responsive, quick and helpful with the preparation of the paperwork and getting the accounts open and activated as soon as possible.I can't speak to the other people at this location, but Ms. Chew and Mr. Canlapan were very professional whom I highly recommend.”
“Amazing customer service! Wilma helped me and made sure I got to my appointment and also she was hilarious! And also the manager was great too! Overall, a great experience :)”
Open 24 hours
239 Westlake Center, Daly City“I just opened new accounts at the BOW Westlake branch. Both Linda and Alicia were very professional and pleasant to work with. We have been banking at Sterling in Westlake, where I have, for years, had the strong sense they hate it when you come in. Even the parking and ATM is 100% easier at BOW.”
“I want to thank the ladies at this back I came in Monday late around 4pm. To get my settlement check cashed. I didn't have a bank account , but my check was made out to them. They were able to get verified in a hour and I got all my money. I will definitely be back, I don't have a back account , but I may just try this place out. And they saved me the hassle of getting my money taken by the check cashing place.”
“I went to chase bank yesterday 9/16/ 2020 to open an account but I cant find someone to assist me.then a guy approached me and told me he need to schedule me late in the afternoon.so I told him i will just comeback early tomorrow for walk in but told me he cannot guarantee someone can assist me.fortunately went i went back today , mr emmanuel "manny" manuel helped me from Scratch as this is my 1st time to open an account jn chase.he was able to help me step by step and made sure I understood everything. For me its a 4stars for chase and i commend your relationship banker (Mr Emmanuel Manuel) for job well done .5 stars for him.”
Open 24 hours
321 Gellert Blvd, Daly CityOpen 24 hours
135 Serramonte Center, Daly City“Sandra ( I hope I am spelling her name correctly) helped me today . Oh my Goodness. She is adorable. So friendly, so kind. Very welcoming. I went there for the first time to just cash out a check and my interaction with her took almost 10 minutes. Because she wanted to make sure if there is anything else she can help me with my banking needs and she did . They are going to call me to help me with a loan . She deserves a promotion.”
Open 24 hours
6600 Mission St, Daly City“Irma was fantastic in helping me set up my account. She was prompt, friendly, and thoroughly explained each step in the process she took to set up my account. Hopefully I get to continue to work with her each time I go into Wells Fargo :)”
9AM - 5PM
326 Gellert Blvd, Daly City“There was a bit of a wait, as I needed assistance from one of the Bankers. There was no one to greet me and seating was limited. However, once I was given assistance by the Relationship Banker, Jacob Li, he was very patient, professional and attentive to my situation and needs. For extra assurance, he offered to follow up with me, after the weekend, to confirm that my account was in order. Thank you Jacob. I appreciate you.”
“After reading the reviews of this location I don't want to go there. I was going to go there to get some info of my dads account if he still had an open or closed account but I figure to check them out for myself we will stop by today by 9am and will update this review once we see how they will treat us. To be continued...UPDATE:Went to this location about 9am and to my surprise I got immediate help, there was 3 workers there and I was able to complete my task in less than half an hour, I would say that the old reviews showing from 10 months ago it's possible that the workers that gave bad customer service are long gone or possibly have moved on out of this location but for this first time here I will say I had a great experience and was taken care of in a timely manor.”
9:00 AM - 5:00 PM
3 Serramonte Center, Daly City“Sandra ( I hope I am spelling her name correctly) helped me today . Oh my Goodness. She is adorable. So friendly, so kind. Very welcoming. I went there for the first time to just cash out a check and my interaction with her took almost 10 minutes. Because she wanted to make sure if there is anything else she can help me with my banking needs and she did . They are going to call me to help me with a loan . She deserves a promotion.”
9AM - 5PM
321 Gellert Blvd, Daly City“Switched to this bank after dealing with horrible Chase for years. Shant helped me out and was super easy to deal with, quick and efficient. Anyone who walked in the door was greeted warmly, you can tell they really know their customers here. Would definitely recommend”
9:00 AM - 5:00 PM
135 Serramonte Center, Daly City“Sandra ( I hope I am spelling her name correctly) helped me today . Oh my Goodness. She is adorable. So friendly, so kind. Very welcoming. I went there for the first time to just cash out a check and my interaction with her took almost 10 minutes. Because she wanted to make sure if there is anything else she can help me with my banking needs and she did . They are going to call me to help me with a loan . She deserves a promotion.”
9:00 AM - 5:00 PM
329 Gellert Blvd, Daly City9:00 AM - 5:00 PM
US Bank ATM, Daly City“Wonderful service here! I walked in and had to speak with a banker and the teller told me that she would let someone know I was waiting. A banker came up to me within 3 minutes! He was very nice and knew the answers to all of my questions. I came over from Citibank where the service was always terrible so this was a great thing to see! The banker, John, was very friendly and didn't mind the fact I had so many questions. My mother also accompanied me for this transaction to make sure I was doing everything correct and my mother was highly impressed by him. John explained everything thoroughly to myself and my mother about how the accounts work. So happy to be at U.S. Bank now! Thank you for the great service!”
Open 24 hours
6921 Mission St, Daly City9AM - 5PM
5 Southgate Ave, Daly City“Have been trying to phone someone there for 3 days. Always get the message "All representatives are busy. Call back later". Haven't they noticed no calls are getting through?”
9:00 AM - 5:00 PM
99 Serramonte Center, Daly City“I came in with my elderly dad to help him with an acount issuse. It was a rather involved process and issue with an outside institution and Bank of America. We were greeted by Krizhna Soriano. She was very friendly and patient with us. The brank was really busy, but she kept checking in with us through the process. Her patience, kindness, and help were much appreciated!”
“Elizabeth Alvarez was amazing putting a refinance loan through for my son and myself. I couldn't believe how fast he put it through and how nice and polite and helpful she was. I have been dealing with San Mateo Credit Union for many years, now, Monterra, of course, and Elizabeth was amazing.”