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“nelly is very knowledgeable about her phones helped me out today fix my phone and all the pop ups i was having. i went to another cricket store and they immediately just told me i had to get a new phone. nelly took her time and fixed my phone and told me a have a great promo and added a new phone to my account . i was ho happy with my experience today. thanks a million nelly”
“Big thanks to the Irene and Jacky for making my switch from Xfinity so easy! They walked me through every step, answered all my questions, and even set me up with a great promotion. Couldn’t be happier with my new service.”
“I was shopping at the 99 ranch market and my phone doesn't work somehow. Despite the fact that I'm using Verizon, the boy who works there is still willing to help me solve the problem patiently and friendly.”
“Michi from att gellert Blvd was the sweetest soul of all. It was God's blessing for her to help me out. As a 84 year old, I felt very cherished by Michi by her kindness, patience, and attentiveness. I hope all att workers learn from michi on how customers should be treated”
“We had a great experience with Victoria and Mallory at this store. Helped us through a difficult transfer from a really old Samsung phone to a brand new iPhone. They are smart, patient, professional, and kind. We highly recommend them and this store! Thank you for everything!”
“I would like to give High marks to the Gellert location. Of all the T-Mobile locations have been to this is the nicest one. The staff are always nice and very helpful. They even help me with my accounts when online or 611 account managers could not help me. One expert in particular is Bassam Assi. He happened to be there the last 2 or 3 times i needed help and he's always been very helpful, kind and help me to resolve any issues that I had. I want to give him a big Shout out!”
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“Padam is peerless. He is the most helpful and patient customer service professional I’ve ever encountered. He worked extremely hard to resolve the issues that I have. He is a priceless asset to the company. We will come back and change our internet subscription to AT&T because of him. He deserves every recognition.”