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“I highly recommend everyone visit this Cricket Wireless store for your phone service or any other wireless needs. The owner is honest, trustworthy, and incredibly patient. He takes the time to explain everything clearly and makes sure all of your questions are answered. Any issues are usually resolved the same day. Most importantly, you never have to worry about being overcharged or pressured into buying things you don’t need, unlike some other stores. I truly appreciate the excellent customer service and highly recommend this place!”
“The sale representatives help me transfer from ATT, they are very nice and professional, and explain the plan in detail, and help me unlock my phone too. They giving a good service and good deal.”
“Andy was very patient and helpful in assisting us with our issue. We did have to wait for a little while, but it was completely understandable and not his fault, as he was the only person working in the store at the time. We really appreciate his patience and help!”
“Thank you so much for saving my pixel 9 pro. Thank you soooo much!
Go there!!!
1 day finishing a pixel 9 pro. Cheaper than all the others and working perfectly professional.
He even sent me the number to follow up my display. 10 minutes after arriving he finished everything.
I come from Europe and I never had a service like this in my life.”
“This store is a local gem with chic, sharp designs and a wonderful community focus. D & B were incredibly friendly and patient, spending time helping me try on several different models to ensure the fit and feel were exactly right for my new commute. They are true experts on their inventory and went above and beyond by even showing me discontinued options to make sure I found my ideal match. I’m incredibly happy with the exceptional service and my new bag—highly recommend stopping by!”
“I went to the mission AT&T store around 4pm during the week. I was surprised it wasn't packed.
I experienced great customer service by everyone especially Chris and Maurizio.
I almost used a different location as I read poor yelp reviews. However, my experience was totally positive.”
“After struggling with my prepaid eSIM for a week, Heber saved the day. He was professional, patient, and even asked permission before sharing my info with the online tech team (such a respectful touch). The entire staff here is genuinely friendly. If you have AT&T issues, this is THE store to visit.”
“the gent who works here is serious about his job. he devoted hours of his time to help me when odds were against a good outcome.
he commiserated with me and made sure that I left with exactly what I needed. it took more work than either of us expected, but he stuck through it with no complaints and got the job done.
these guys deserve a raise. I was very pleasantly surprised by the service I received. I would not hesitate to go through it again with this dude on my side.”
“I was in and out in about ten minutes. Great service. I needed a prepaid sim card for my visit to the US. The deal I chose gave me unlimited calls, sms, and data. The price was much less than buying a sim at the airport.”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“Jeff at Lakeshore Shopping Mall's.Verizon store in San Francisco was very patient with us,he would explain the details and benefits of our plans.l ended up bought a galaxy 26+ and with a lower monthly payment. THANKS JEFF 😊”
“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”
“Walked in without an appointment and even though the very friendly service person was helping two other customers he was able to help me at the same time while they were waiting for things to download.”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
“Sam fixed the damaged digitizer due to water damage on my iPhone X in 20 minutes! He is professional and friendly and gave me multiple options to fix my phone. Highly recommended.”
“Ying helped my daughter and me upgrade our phones, and she was amazing! She was incredibly helpful, kind, and knowledgeable. She took the time to explain everything clearly and worked hard to find us the best deal possible. We truly appreciate her excellent customer service. Thank you, Ying!”
“The staff/employees of this AT&T store are the best, specifically, Riccardo (Ricky). The data on my iphone was blocked for some reason, but I could not figure out why even after going to 3 AT&T stores and the Apple Store and being on the phone for hours with AT&T support on a Saturday and resetting my phone at least 20 times. Ricky was able to figure it out and fix the issue for me. He was so nice, patient (especially with the administrator on my account, who was extremely rude (my deepest apologies for her behavior and unwillingness to help by giving you temporary access to my phone), knowledgeable, and beyond helpful. I cannot thank him enough. He turned my awful experience into a positive one and I am grateful! Thank you, Ricky!”
“Great customer service. They have bilingual agents to assist you (Chinese and Spanish). Overall a very smooth process. Be sure to have your secret PIN ready before visiting.”
“Big shout out to Mike for his outstanding customer service and patience with me with my challenges with my phone! I've been a customer for many years and Mike was the most outstanding that I have ever worked with.”
“The service was excellent. The Verizon representative was very helpful In clearly explaining billing options and accessory choices. She was very competent and professional. I was extremely pleased with my experience.”
“I came here to purchase a SIM card because I locked my SIM card and needed a PUK code in order to use my phone. I wasn't successful with getting the code and my ex-wife was told on the phone by a cricket associate I needed to get a new SIM card or at least that's what she claimed after I gifted her the task of getting the code from Cricket. After almost a month of my phone being inoperable I arrived at this store. Although the staff was busy with customers when I arrived, fortunately my wait was not long. I was assisted by a young gentleman that was enthusiastic, attentive and very informative. He was eager to give me the info I needed on a current promotion after he assisted me with a new SIM. He was very helpful and fourth coming and the service I received made me feel welcomed. It also made me feel like I would want to use this location in the future. I had a totally positive experience and I look forward to returning in the future. I'm happy I was in Chinatown when I decided to take care of this problem as it allowed me to discover this location, a wonderful store by far.”
“100 star review for the girl that was running the store all by herself! She has the patience of an angel, I was mind blown by the amount of customers treating her like a piece of garbage simply because wait times were about an hour to 2 hours long at a time (1000% out of her control). Through the rushes of people she remained calm, collected and composed and still assisted my mom and I as well as other families in the store that needed help with a bright smile on her face (she’s a killer at multi-tasking). The customers who come into this store are insufferable!!! I would jump off the Golden Gate Bridge before working somewhere like that. Whatever you guys are paying that lovely lady, isn’t enough and needs to be more. The company needs to do better with staffing and the customers who come into the store need to realize that the people who are working simply just work there and are a regular human being with feelings and customers need to be upset with the company rather than the employee. Thanks Em again for all your help, your a big asset to Verizon and I really hope you get recognized for it.
5 star for the employee
0 star for Victra Verizon”
“Janney was simply incredible. She was more knowledgeable than any other associate I have ever been served by. She is pure management material! Do everything to keep her on your team!”
“Purchased this speaker & a portable last week. My kids love how the speaker lights up it's pretty bright & loud, my kids LOVE it!! A young lady helped me out, very kind & gave me the best deal for both. It seems like every body that works there are all friendly. I'm definitely going back and definitely recommend people to the store if I remember the young lady name is Zaira .”
“The two Indian men were professional, attentive, and patient. The service provided was thorough and sound advice on my multiple cell phone issues and other gadgets I wanted to purchase. Thank you!”
“I had a really great experience thanks to Sayed. From the moment he said 'can I help you?', he was friendly and welcoming, which immediately made me feel comfortable. He listened carefully to what I needed, explained everything clearly, and was very knowledgeable about the products and process.
What I appreciated most was how quick and efficient he was, no rushing, but also no wasting time. He made the whole experience smooth and stress-free. It’s rare to find someone who is both professional and genuinely kind. Thank you, Sayed, for such excellent customer service! ... Teresa”
“Trinity and the other employee working at the time were incredibly helpful, kind, and understanding. I ran into some technical difficulties while setting up my new phone, and they were even nice enough to stay a little past closing to make sure everything was taken care of. Thanks to their patience and excellent customer service, I walked out with a new phone and everything working properly.”
“These guys were total life savers! Suheb and Cameron were the friendly helpful guys that helped me get a new phone and set me up. Been coming to this Verizon location for over 15 years. My Go TO Place .”
“This is an authorized reseller which means proper products and a little expensive but it is good for you something you need to. The staffs are kind and honest ?”
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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”