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“These guys were lifesavers! My Samsung suddenly gave up on life while visiting San Francisco, which is very stressful on a trip. No way to order rides around town, no way to check-in for my flight, no way to contact local friends, and no boarding pass
Panic set in!
I stumbled across Eco Wireless just by luck while walking around and they took a look at the phone and said they could replace the screen and get it working in 30-40 minutes.
I had other tasks to do that day and couldn't come back until the next day. Sure enough, the phone was ready and good as new the next morning.
Thank you so much!!!!”
“Excellent service every time. Chris and her team are fantastic. I just bought my third set of phones here because they always take the time to clearly walk me through my options, the costs, and where I can save or make the most of my benefits.
Like the man said, I’ll be back.”
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“I recently went to this AT&T location with my mother . I was helped by Rick. Before even getting to the store I went on an hour drive to pick up 3 brand new IPhone 16 Pros. I called the store after I received them from Best Buy and Rick answered. Rick was so kind and receptive. I told him that I needed help setting 3 new phones and transferring all of our old data from our IPhone 6S, 7, and XR. Without hesitation, he said we could come in and he would help.
When we got to AT&T store he greeted us and we sat down at a table together. Rick was patient throughout the whole process. He helped us get a better plan for our family account and transferred over all data without any issue. Rick is the type of employee that we all hope to encounter when we go to an AT&T store with an issue. I am so grateful that we had Rick to help us. I hope that he stays at this location because he is great at what he does. He also has a ton of experience which makes sense as to why he made everything effortless.
I would be remiss not to mention Josh who assisted when needed but was inventorying the entire store the entire time we were there. Both gentleman were excellent.
AT&T should do whatever they can to keep these guys around.”
“This store is a local gem with chic, sharp designs and a wonderful community focus. D & B were incredibly friendly and patient, spending time helping me try on several different models to ensure the fit and feel were exactly right for my new commute. They are true experts on their inventory and went above and beyond by even showing me discontinued options to make sure I found my ideal match. I’m incredibly happy with the exceptional service and my new bag—highly recommend stopping by!”
“After struggling with my prepaid eSIM for a week, Heber saved the day. He was professional, patient, and even asked permission before sharing my info with the online tech team (such a respectful touch). The entire staff here is genuinely friendly. If you have AT&T issues, this is THE store to visit.”
“⭐⭐⭐⭐⭐⭐ Six Stars ? Awesome service! I had an obscure settings problem on my Pixel 8 Pro phone that two other AT&T technicians at other stores were unable to fix. These guys fixed my phone expertly and quickly. Do not let the unassuming Chinatown storefront fool you. No doubt, this is the best AT&T store in San Francsco.”
“I was in and out in about ten minutes. Great service. I needed a prepaid sim card for my visit to the US. The deal I chose gave me unlimited calls, sms, and data. The price was much less than buying a sim at the airport.”
“Mauricio’s assistance was amazing. I was looking to buy a new phone and he was very knowledgeable and kind while assisting me. From the moment I came into the store he approached me with a smile and I felt good and happy to buy.
I value kind sellers and that they listen to your needs before trying to sell everything to you.
Thank you Mauricio!!”
“We came here to switch our wireless service provider to To. The manager, Ricky, was extremely professional and helpful, quickly resolving our needs and issues. Thank you so much! Five-star review!???”
“I had an outstanding experience at the Verizon store on Sloat Blvd, thanks entirely to Sarron. From the moment I walked in, he welcomed every customer with genuine warmth and professionalism. His customer service is truly top-tier—he took the time to listen carefully, addressed every issue with patience and care, and made sure nothing felt rushed or overlooked.
What impressed me most was his ability to troubleshoot long-standing issues I had been dealing with for quite some time. Sarron successfully resolved problems with my eSIM, messaging, email, and several other related issues that others had been unable to fix. His technical expertise and depth of knowledge were evident throughout the process, and he explained everything clearly and confidently.
Beyond his technical skill, Sarron’s personable nature and strong client interaction made the entire experience stress-free and genuinely pleasant. He is a valuable asset to Verizon, and I sincerely hope he receives recognition for his hard work and dedication. If you visit the Sloat Blvd location, you’re in excellent hands with Sarron - he is an absolute pleasure to work with!”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“The folks were very straightforward and explained the items in detail so I understood what I was getting into without trying to take advantage of my ignorance for profit.”
“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”
“It was late evening needed to quickly transfer original number to a iPhone backup phone might've been a 20 minute wait. The young man was so chill and so knowledgeable and I was on my merry way.✨”
“The staff/employees of this AT&T store are the best, specifically, Riccardo (Ricky). The data on my iphone was blocked for some reason, but I could not figure out why even after going to 3 AT&T stores and the Apple Store and being on the phone for hours with AT&T support on a Saturday and resetting my phone at least 20 times. Ricky was able to figure it out and fix the issue for me. He was so nice, patient (especially with the administrator on my account, who was extremely rude (my deepest apologies for her behavior and unwillingness to help by giving you temporary access to my phone), knowledgeable, and beyond helpful. I cannot thank him enough. He turned my awful experience into a positive one and I am grateful! Thank you, Ricky!”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
“I received great service today, even though the store seemed short-staffed. I believe if they had more employees, the wait time would be reduced.
Despite the staffing challenges, Steven was fantastic. He was incredibly helpful and made sure my phone was completely set up before I left, which I really appreciated. He also assisted me with accessories and clearly explained the next steps for setting up my account.
Overall, it's a great store with a good location.”
10AM - 5:30PM
2770 Mission St, San Francisco
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“Sam fixed the damaged digitizer due to water damage on my iPhone X in 20 minutes! He is professional and friendly and gave me multiple options to fix my phone. Highly recommended.”
“Purchased this speaker & a portable last week. My kids love how the speaker lights up it's pretty bright & loud, my kids LOVE it!! A young lady helped me out, very kind & gave me the best deal for both. It seems like every body that works there are all friendly. I'm definitely going back and definitely recommend people to the store if I remember the young lady name is Zaira .”
“Frankie is one of the warmest managers I've ever dealt with! I felt right at home. I was acknowledged immediately and given an accurate wait time! When I returned for my exchange Susanna was pleasant as well. Top tier store!!!”
“Great customer service. They have bilingual agents to assist you (Chinese and Spanish). Overall a very smooth process. Be sure to have your secret PIN ready before visiting.”
“Listen, I’ll keep this short and sweet.
I spent well over three hours on the phone with Verizon customer service in the middle of the night trying to get a number that had already been ported attached to my phone. The number came from a CRM that used VoIP, and Verizon already had it in their system. The problem was simply getting it connected as the second eSIM on my phone. Somehow that turned into an endless loop of transfers and troubleshooting that went nowhere.
All that actually needed to happen was one small step. Delete the second eSIM that wasn’t connecting, reactivate it, and start the setup again. That’s it. Nobody on the phone could tell me that.
So the next day I went into the store.
There was a slow customer ahead of me who clearly needed a lot of help with basic phone stuff. Then another guy who wasn’t exactly rude but kept pushing for exceptions the employees obviously couldn’t give. Through all of it, I watched Konnor handle both of them with patience and kindness.
By the time I sat down, I was doing my best to stay pleasant after wasting three hours the night before going in circles and getting nowhere.
I explained to Konnor what was going on. Within seconds he knew exactly what the issue was and what the next step needed to be. We fixed it, my second line is now working exactly as it should, and the whole thing took maybe ten minutes. He even took a couple extra minutes to double-check everything to make sure it was fully set up correctly.
Anyway, if you ever have an issue with your phone and end up at this Verizon store, be nice to Konnor. He knows his stuff.
And after 21 years as a Verizon customer, he’s easily one of the best in-store employees I’ve dealt With.”
“The two Indian men were professional, attentive, and patient. The service provided was thorough and sound advice on my multiple cell phone issues and other gadgets I wanted to purchase. Thank you!”
“I came here to purchase a SIM card because I locked my SIM card and needed a PUK code in order to use my phone. I wasn't successful with getting the code and my ex-wife was told on the phone by a cricket associate I needed to get a new SIM card or at least that's what she claimed after I gifted her the task of getting the code from Cricket. After almost a month of my phone being inoperable I arrived at this store. Although the staff was busy with customers when I arrived, fortunately my wait was not long. I was assisted by a young gentleman that was enthusiastic, attentive and very informative. He was eager to give me the info I needed on a current promotion after he assisted me with a new SIM. He was very helpful and fourth coming and the service I received made me feel welcomed. It also made me feel like I would want to use this location in the future. I had a totally positive experience and I look forward to returning in the future. I'm happy I was in Chinatown when I decided to take care of this problem as it allowed me to discover this location, a wonderful store by far.”
“DEEP AND SAMAR great people. The customer service is excellent—I have dealt with them for both business and personal . I like ties store. I recommend this store”
“I had a really great experience thanks to Sayed. From the moment he said 'can I help you?', he was friendly and welcoming, which immediately made me feel comfortable. He listened carefully to what I needed, explained everything clearly, and was very knowledgeable about the products and process.
What I appreciated most was how quick and efficient he was, no rushing, but also no wasting time. He made the whole experience smooth and stress-free. It’s rare to find someone who is both professional and genuinely kind. Thank you, Sayed, for such excellent customer service! ... Teresa”
“I think Elvis did an amazing job he deserves a raise ! I came in wanting a new phone & left with a new phone all thanks to him ! He was great ! 10 out of 10 most definitely will recommend him to anyone who's looking for great customer service ! Thank you Elvis !”
“I had an absolutely fantastic experience at this Verizon location thanks to the exceptional service from Manager Lulu and Associate DJ.
From the moment I walked in, I was greeted warmly. They were both incredibly knowledgeable, patient, and went above and beyond to help me with upgrading my iPhone 13 pro to a brand new Google Pixel 10 Pro! Lulu demonstrated true leadership and professionalism, ensuring the entire process was smooth and efficient.
DJ was thorough, attentive, and took the time to explain everything clearly, making sure all my questions were answered. They are a fantastic team and represent the best of customer service. If you need assistance, I highly recommend asking for Lulu and or DJ! Thank you for the great experience I love my new phone!”
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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”