“It was efficient to check in etc but one bike had a rattling chain. We went back to get it taken care of but minutes later still made the noise and was a nuisance. The other bike had squeaky brakes.”
“I took my mountain bike in last Friday to see if they could dial in the derailleur since it hasn’t been shifting right. They saw the problem and fixed it to shift like new without any further problems. The staff was very friendly and knowledgeable and were able to get to my bike the same day I brought it in. Thank you for getting it right!”
“As a short woman in my 40s buying my first electric bike, I went to several bike shops, during the course of many months, to find the perfect one for me, the one that I felt most comfortable with. The service at Doheny Electric Bike was exceptional from start to finish. The team was incredibly attentive, never rushed me, and made me feel completely comfortable asking all my (many!) questions.
They took the time to walk me through a. few different models, explain how everything works, and helped me find the perfect fit for my lifestyle and comfort level. I never felt pressured—just genuinely supported.
If you’re new to e-bikes or just want a personalized experience, I can’t recommend them enough. I left not only with an amazing bike, but the excitement to ride it. Thank you for making this such a positive experience! And of course I LOVE my bike!”