“I came in without an appointment to switch my phone plan and transfer lines from another carrier. Ashley was very helpful and patient through the process. She also was able to help me qualify for a promotion to get free phones for the transferred lines. This is the store to come to if you want 5 star customer service!”
“Got $1,000 credit for my iPhone 7 Plus (mint condition) towards my new 15 Pro Max ($1200) for switching to Verizon.Had to pay $330 for taxes, case, screen/camera protectors, data transfer, iPhone return for $1K credit……supposed to get a $300 credit for switching over to Verizon, which should balance it out:)”
“Thank you Rafik for your incredible patience, professionalism, kindness and support in upgrading two phones and two gizmo watches!! Best tech experience we have had!”
10:30AM - 4PM
31921 Camino Capistrano Ste 18, San Juan Capistrano“I had an excellent experience with the activation of my new line at cricket, they helped me to transfer my data and activate my phone super quick and the best is that I was able to keep my same phone number.I fully recommend this store 100%”
“Melissa and her team are wonderful. I brought my family in the other day to get our new Samsung phones set up and Juan went above and beyond to help. I feel good knowing that we can go into the At&T store in Mission Viejo anytime we need help with our phones. Thank you! JJ Hardy”
11AM - 4PM
25401 Alicia Pkwy ste d, Laguna Hills“I came to buy a 5G phone and paid around $65 with the plan included!!!Excellent promotion they have in this Laguna Hills store!!Don't think twice Switch to Cricket”
“I brought an old iPhone to them a iPhone 7. It wasn’t charging and the screen was cracked. They were very helpful and had it back to me the next day. Working just great at a great price.”
“We have picked up two iPhones at this store. Each time we are greeted and helped with superior service. Today Justin was an A+++ amazing technician. He was knowlegable, helpful, smart and kind. He made coming in a pleasure. The other store in town is truly awful, and this is the place to come for AT&T needs. Good store!”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.”
“I received exceptional service my time being there. I was frustrated with previous companies so I switched to At&t right away and even got a new phone. I'm so happy with the attention I was given. Thanks Daniel, you made things very smooth!”
“Even though he could not fully assist me due to a larger network issue, Peter is seriously the absolute BEST employee I have come across in this entire organization! I have been with them for 16 years and he is literally the most sincere and trustworthy associate they have. He is professional and keeps his promises and you can tell he genuinely cares. He should be promoted like yesterday! Thank you, Peter!”
“Outstanding customer service! Phayton was incredibly helpful and efficient, exceeding my expectations. Despite being late for an appointment, I was pleasantly surprised to find that I could leave for it sooner than anticipated, thanks to the swift assistance received.”
11AM - 6PM
27451 La Paz Rd, Laguna Niguel“Best AT&T experience ever! Ricky took great care of me in for one of our employees. I got in and out quickly and with everything I needed. Seems like previous visits took forever. This one was nice and they have chairs where you can sit down.”
“i had an amazing experience with this store. jordyn helped me out and even though shes newer, she still helped me get things done. i will continue to come back to this location and love the environment there. everyone was super friendly. they had a customer come in who i thought was absolutely problematic but they handled the situation super maturely. cant wait to go back!”
“Sam, Bryan , and David helped us with everything we needed for upgrades, from picking out phone cases, screen protectors, and even saving us as much money as we could, much appreciated help. It was also a time consuming process and they stuck by us.”
“I wanted to upgrade my phone and worked with Trinnity to do so. She was super patient with me and really knowledgeable when talking through the pros and cons of the various phone options I was looking at. She made sure I had a full understanding of how my billing was changing and while I thought I would be at the AT&T store for hours, I was in and out in no time. Thank you Trinnity!”