Costco Wholesale is a members-only warehouse that offers a wide range of items, from bulk groceries to electronics. Generally, customers appreciate the store's large selection and easy parking. Many reviews highlight the positive experiences with the staff, particularly noting the friendly and helpful service from employees like Annie, Sunita, and Angela, who go the extra mile to assist customers. One visitor mentioned how a stressful day turned around thanks to the patience and teamwork of the customer service staff, which reinforced their loyalty to the brand. However, not all experiences are positive. Some customers reported encounters with staff who appeared abrupt or unfriendly, such as in the tire/battery service area, where one employee was described as surly and unhelpful. Despite these mixed reviews, many customers feel that the overall commitment to customer satisfaction at the Danville location stands out, making it a preferred shopping destination. The food court also receives praise for its value, with popular items like the $1.50 hot dog and drink combo. Overall, Costco Danville is recognized for its welcoming atmosphere and efficient service, although individual experiences may vary.
Great store as always. So nice to be greeted by Annie's smiling face at the front door only downside a lot of inconsiderate patrons
June 2024
Today was a stressful day for me but 2 ladies at customer service , Sunita and Angela and their manager ( sorry I didn’t get his name). Made it all the better. They had a ton of patience with me and worked as a wonderful team to help me return a cartful of various items. Just want to say thank you!!!
June 2024
It's like the buy-more from a TV show. Reasonable quality, lots of quantity for good price
