“This is one of those hidden gem places that IYKYK and if you don't, you may never find out. If you have not purchases tires there, they may or may not patch tires for free. I have experienced both outcomes. Later, I made a mistake identifying my trim and ordered the wrong tires. Issue was found at install time. These guys were so gracious about it and did not make me feel like an idiot. They did not charge any labor fee or re-stock fee. Every tire option I got a quote for beat DT and the labor charge was lower too. They don't take appointments but the crew works very fast, in teams. This is a no frills place - no pop-corn, fancy lounge, etc. This is good as it keeps costs low and those get passed on to clients. Great shop and crew, highly recommend.”
“Roger and Mark took care of the repair quickly … I dropped off the car the night before, so they could inspect in the morning. The text communications were easy, clear and efficient. My car was ready for pickup about mid-morning.”
“My guys at this spot are incredible. Their customer service is hands down the best. Thanks Ryan, Eddie, Q, Sebastian, Jorge. Blessings to you and your family. I'm so grateful for the awesome service!
Lake”
“So far, so good! I got tires here last year for two cars and have been back for air checks and tire rotations. The service has consistently been fast, efficient, and on time.
The only downside with this particular location is that they don’t offer wheel alignments, so they have to refer you to another location or sometimes the shop behind them can do it. Other than that, I’ve had no issues. Customer service is excellent, and the staff is always helpful and professional.
Overall, I’ve had a great experience and would definitely recommend this location!”
“Angel and team at American Tire Depot is the reason I always come back. No shadiness, no nonsense. If you’re looking for world class customer service that gets the job done fast; look no further. 10/10 recommend. Thank you for always taking care of us.”
“They are really professional and so nice here! Keith and Brian have the best customer service, you can clearly see why they are in management. I had work done here and I love that they have 24 months warranty, I brought it back in to check on a noise my car been making and Keith took the car in for inspection to check without a question and called me and arrange an Uber ride for me. Thank you for your service!”
“Went in for an oil change. Was in and out with no problems. Always excellent service. Great at letting me know how the car is overall, as well as reminders of things needing to be taken care of next time.”
“I am so grateful to have such a great auto repair shop right in my neighborhood. I recently took my car in for a smog test, and everything was handled quickly and without any fuss. I cannot recommend this shop highly enough. They are honest, competent, and fast. And Scott is wonderful! What more could you ask for? Highly recommended!”
“Battery light came on the night before, I booked an appointment late night after hours and they confirmed it next morning. Figured I needed a new alternator and I was right they also said that I needed a new belt which was reasonable. The guy helping me out was very knowledgeable and kind, he answered all questions I had and helped me understand things more. Doing some research at home they were within the price range of the parts and labor so I wasn’t surprised by the price. I overall would recommend and go back to them for more services.”
“Randy and his team are on point. They performed a 4-wheel alignment and there was a small issue, but they addressed it quickly and the car drives straight as an arrow now.”
“So thankful for these guys they got me in and out in less time than what was quoted, set up an apointment for the other repairs for next week. Thanks for coming back Miguel”
“Also known as America's Tire. Clean facilities, very helpful staff. No matter where you are they take care of you. Fix flats,new tires, rims. NO alignment. Go back every 5-6 thousand miles for free tire rotation and balance. Nothing to say but good things about this company. Lifelong customer.”
“The friendly and communicative staff helped me get back on the road in a timely manner. The waiting area is tidy with water, coffee, snacks, and restrooms available.”
“Friendly, low-key knowledgeable, staff easy process for one tire change on my Audi with the exception we couldn’t find my wheel lock key that was left At another dealership when I got four tires changed. I went back and got the key and then did San Diego tire took me right back in on the same day appointment and fix the one tire. I was happy with their service”
“Shopped around for RV tires for my Class A, They were very competitive and worked with my schedule to get installed. Plus they have plenty of room to receive my 40 ft RV and to get out without backing up. The install went smooth and all the info I needed was straight forward without and issues.”
“Took a car in for a clutch replacement.
Very good communication, staff was very friendly and knowledgeable, and work performed was done at a very high standard with great care in a timely manner.
Will definitely be back for more business. Thanks!”
“The staff was no hassle and helpful. They hooked me up with the best tires for my cargo van--at the right price! I walked in without an appointment and was completely finished in an hour and a half. The area around the shop has some great restaurants and stores all in walking distance. There's a new Korean market location across the busy street with an asian restaurant area in construction and almost done. Get your tires done, and, even go to Cheetah's if that's your thing. Smoke a cigar in a lounge, eat Michelin Star Ramen, and hunt for cheap objects you don't really need at the Japanese store. So much more in walking distance to this particular location.”
“This location is the best location amongst all Firestones. The management team and techs are extremely knowledgeable, helpful, and friendly.They’ve taken care of my truck recently and even helped some of my family get back on the road when they had car troubles in the past. This is my new location for tires/wheels and potentially other automotive needs.”
“Appointment times honored; staff has always been friendly and efficient. I like it that tires are their essential business (sales, installation, flat repairs, tire rotations-- principally). I have found Discount stands behind its warranties. For me, this is precisely what I want and need. Consumer friendly, a no nonsense business.”
“I’ve had nothing but great experiences with Lee Rollins Firestone! They’ve always communicated clearly, worked to save me money, been honest and trustworthy, and done an excellent job on all repairs- quick and efficient. Everyone there is so friendly and kind. I highly recommend them!”
“uncle Moises really helped my car and surprised me with his quality work. He also gave me feedback Abt the stuff I needed to fix of my car - and addressed big issues. But more importantly he gained my trust thro the whole process. I will definitely be coming back to visit this man again !!! Thank you so much”
“Great customer service and prices. The only complaint I have, is my hubcaps were not put on correctly and I did not know till one fell off the next day and noticed two other hubcaps were sticking out. I’ve only had my hubcaps for 3 weeks so that really hurt to have lost one. I guess my advice would be to remove your hubcaps or have someone remove them for you before you go there to get new tires.”
“I had a great experience at the Genesee Pep boys location Patrick and Maria have great customer service and show great concern in making sure that you have a great experience at Pep boys. When I was there I was treated professionally and they are very friendly and showed concern about me making sure that my vehicle is okay and that I am okay with anything. I found them to be of great deameanor and genuine people. You guys are awesome. Thank you Patrick the manager and Maria...✌❤🙏”
“I had a flat tire during my road trip to San Diego and I had to book an appointment for the tire check fix. The staff there were warm and friendly and they completed fixing the tire a bit ahead of time.”
“I had a really great experience at Discount Tire.
The appointment system is excellent — I got reminders, could check in when I was on my way, and let them know when I arrived. The whole process was smooth and efficient, with very little wait time.
They had to order my tires from another location, but they arrived the next day, and when I came in a few days later, the install took only about 45 minutes. They even honored an online discount that had technically expired, which I really appreciated.
What stood out most was the service after the install. I noticed a ticking sound when I left, and before I even got back inside, someone came out to help. A technician took the time to drive with me, then brought the car back in, removed and rebalanced all four tires, and did a thorough inspection to make sure everything was right. That level of attention and willingness to go the extra mile was impressive.
In the end, the issue resolved itself after breaking them in with some freeway driving, but the team’s responsiveness and professionalism really stood out.
Highly recommend — great service, efficient process, and a team that genuinely cares about getting it right.”