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April 2024 by Katy Toscano
I love shopping here but today I give 1 star cuz the lady on the 10 items or less is so rude to customers. I didnt know it was walmart and that you guys ask for receipt, making me feel like im a thief. You need to talk to that older lady cuz i know im not the only one she is rude too.
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March 2024 by Fwanciscuh
The only way I could do that was if you wanted me too but you don’t have to do that I can just do it on the weekend and I will be home all weekend so you don’t need me to do it on Saturday or something like this I don’t have to do it all day so you don’t have to do anything you just need me and I can do that and you don’t need me to come over to help
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March 2024 by juanito martinez-sanchez
Smart and Final has been in the community of Delano for a long time. Centrally located in the city and it’s just a few blocks from highway 99 on Cecil Avenue exit. If you are in need to pack you car or van for your trip, this is the place! No overnight parking like other stores. Friendly clerks, cashiers and floor personnel and ready to help you. I always by my rotisserie chicken here because it’s affordable and a great size to feed a family of 5-7! Plenty of parking space, gas station close by and Starbucks on the same parking lot.. ? It is a full grocery store. Check Google for hours as they may change.
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January 2024 by Amber P.
All of my family loved coming to Smart & Final for the amazing fresh produce, tidiness of the store, and great meat selections, but this isn't the only time that we have encountered such horrible customer service from the same individual, it's been multiple and it seems like nothing is getting done about it. I regret to inform you that the behavior and conduct exhibited by one of your cashiers, Maria, was nothing short of appalling. From the moment I approached her checkout counter, it was evident that Maria was disinterested, bothered, and displayed a blatantly rude attitude. Her demeanor made me feel unwelcome and uncomfortable as a customer. In addition to her lack of professionalism, Maria's tone of voice and choice of words were completely inappropriate for an employee in a customer service role. Allow me to outline the specific instances of Maria's unprofessional behavior that left a lasting negative impression: 1. Lack of basic courtesy: Maria did not greet or acknowledge me when I approached the checkout counter, which immediately set the tone for the encounter. It is disheartening to be treated with indifference by a representative of your establishment. 2. Displaying irritation: Throughout the transaction, Maria consistently exhibited signs of annoyance, as if my presence was an inconvenience to her. This was evident in her sighs, eye-rolling, and visibly irritated facial expressions. 3. Inappropriate language: At one point, I politely asked Maria a question regarding an item, to which she responded with a dismissive and condescending remark. I found her choice of words completely unacceptable, and it was disheartening to receive such a response as a paying customer. I understand that everyone can have a bad day, but the degree of rudeness and disrespect exhibited by Maria was beyond what any customer should be subjected to. As someone who frequently visits your store and values the quality of service, I am deeply disappointed by this experience.
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December 2023 by Lesly L.
I have never made a Yelp account but I was so frustrated with a particular employee that I felt obliged to let others know. The manager PATRICK has the WORST customer service, very rude and dismissive. I am appalled. I was with my daughters who stated they felt very uncomfortable with him. I will not be shopping here any longer. Be careful girls...
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November 2023 by Lucy Zarate
Great staff!!Specially Mary and Manuela!
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July 2023 by Leonor Barraza Ortiz
Very bad service ? the truth is they don't sell wine, beer or liquor to people with consular registration or other identification that is not from California, there is pure racism, really... how bad
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July 2023 by CECILIA RIVERA
Very nice, one of my favorites, always very clean and friendly staff
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July 2023 by Alexaza Gomez
It was good, the staff were very friendly.
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July 2023 by G.I Joe Bravo 3
Clean restroom good
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July 2023 by Manuel Herrera
Great service and staff
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July 2023 by Juan Garcia santoyo
I like it here I find everything to supply me with food
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July 2023 by Shawnette Snyder
Very nice. Found what I needed
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July 2023 by The traveler Destination heaven (Business)
Manuela & Maria are the best ! Morning shiftAlways a smile on their face, always willing to go the extra mile to make sure you as a customer got everything you need & you leave without having to come back !
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February 2023 by Jae Sii
I love shopping here. I mainly aim for sales so I make a point to come here if it works in my favor of course. Place is really clean and smells refreshing. Customer service is a mixed bag but I usually get at the very least prompt ring up.
