Spectrum Store, located at 11855 Palm Dr in Desert Hot Springs, CA, is a top choice for broadband Internet, mobile, and cable TV services. Customers appreciate the knowledgeable and helpful staff. For instance, Oscar and Diego have been highlighted for their assistance with service changes and internet issues, ensuring customers feel informed and satisfied. While some customers find the bundling options complicated and costly to exit, the quality of mobile and Wi-Fi services receives high praise. The store often offers attractive deals, such as significant discounts on devices like the Google Pixel 6a, which can lead to substantial savings when trading in older phones. However, potential visitors should be aware of possible wait times, especially during busy hours. Making a reservation is recommended to save time. Overall, Spectrum Store is committed to providing excellent service and competitive offers, making it a reliable option for anyone needing internet, mobile, or cable services.
Fast & Efficient service. I was given the best deal possible for a first time customer.
June 2025
Alma is an angel! Polite, professional, saved me tons off my phone bill. Super pro place to go!
May 2025
This store has to be, hands down, the best Spectrum store I've been to. I want to highlight Alma's service, in particular, as the reason for my rating. With kindness and professionalism, she resolved an issue that had dragged on for 3 days.
