Spectrum Store in Yucca Valley, CA, is praised for its friendly and helpful atmosphere. Inside is clean and organized, and staff explain plans and bills clearly, helping customers find an affordable plan that fits their needs. Representatives are patient and knowledgeable, assisting with phone purchases, chip insertion, and equipment pickup or return. Customers can shop for Internet, mobile, cable TV, and live TV services, and the store handles bill payment and equipment exchanges. Many customers recommend the store and say they will return. Service is described as gracious and above expectations for a home provider, with staff spending time to explain everything easily and showing a willingness to help. Kudos are given for the excellent customer service experience.
You guys were so helpful on a stressful day! Thanks for being good at what you do and clear with instructions for us! Also a clean and beautiful store.
December 2024
Sergio from the Yucca Valley store went above and beyond to get me a plan I could afford. He was friendly and took his time to get us the best plan. Wonderful service.
October 2024
Sergio was extremely helpful, very professional, and solved our tv problems.
