About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Diamond Bar is a helpful and friendly place, committed to providing excellent service. Customers appreciate the staff’s helpful attitude, with many mentioning specific employees who go above and beyond, such as Rene, who assisted with electronic recycling and even carried a donation to the bin, and Adrian, who offered understanding and reassurance when a customer thought they had lost a donated item. The store is known for its organized management and willingness to accept various donations, including electronics like flat-screen TVs. Visitors often find great deals and a wide selection of items, making it a favorite shopping destination. However, some recent changes in staff have affected the store’s vibe; customers noted that previously helpful and cheerful young workers have been replaced by less friendly employees. Despite this, the overall experience remains positive, with many still returning for good deals and efficient service. The team’s dedication to customer care, especially from those who show genuine kindness and professionalism, continues to stand out. Overall, the store is appreciated for its helpful staff, organized operations, and the variety of items available, making it a valued part of the community.
John was very helpful and provided friendly guidance during multiple visits to drop off items to the Diamond Bar Goodwill store
June 2024
The staff is awesome and really friendly. They're super helpful, and the store seems to have everything you need. Keep up the great work. I'll definitely be back!
March 2024
Jazmyn and team are awesome and so helpful! They helped me out with retrieving my climbing gear that was donated on accident. I'm very grateful for what they do!
