About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Diamond Bar is a helpful and friendly place, committed to providing excellent service. Customers appreciate the staff’s helpful attitude, with many mentioning specific employees who go above and beyond, such as Rene, who assisted with electronic recycling and even carried a donation to the bin, and Adrian, who offered understanding and reassurance when a customer thought they had lost a donated item. The store is known for its organized management and willingness to accept various donations, including electronics like flat-screen TVs. Visitors often find great deals and a wide selection of items, making it a favorite shopping destination. However, some recent changes in staff have affected the store’s vibe; customers noted that previously helpful and cheerful young workers have been replaced by less friendly employees. Despite this, the overall experience remains positive, with many still returning for good deals and efficient service. The team’s dedication to customer care, especially from those who show genuine kindness and professionalism, continues to stand out. Overall, the store is appreciated for its helpful staff, organized operations, and the variety of items available, making it a valued part of the community.
Zoey at the register is always so nice and helpful. Store is clean and organized this is my favorite goodwill !!
June 2026
I had to drop off a ton of clothing this week. Rene was super helpful in assisting me with two car loads filled to the tippy top with bags of clothes. He was friendly and kind.
May 2026
Rene who works at the Diamond Bar Goodwill store is great! He is always pleasant and helpful. Thank you , Rene, I look forward to working with you again.
