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January 2024 by Jaz “The Jazman” McKay
Had a very long day driving up from Bakersfield to bring a car back from Sacramento. The lady at Diamond Springs UHaul was an absolute delight. She actually made the process of renting a tow dolly a delight . She was the highlight of the day.
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October 2023 by Charlotte W
After smaching my finger in the uhaul trailer she wanted me to back up a trailer far into their parking lot. Customer service is lacking and a pull through drop off is needed. I needed medical attention. She complained about her hurt back yesterday. Honey, I have a bad back, knees, ankles, neck, hip, cannot lift no more than ten lbs etc with a handicap placard yet I did your job for you.
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May 2023 by Nic Blizzard
Excellent Service. Everyone was very nice and professional. Equipment was clean and full tank no hassle. I will absolutely go back and highly recommend.
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April 2022 by Terry Vilsack
Service was excellent, couldn't ask for better treatment...thanks
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December 2021 by D
Phones ring off the hook nobody ever answers during the day all day because I called all day nobody returns calls , it’s like you’re bothering them when you come in to have a U-Haul truck rented lol and there’s 2 phone numbers !!! 344 disco 295 rings off the hook. This place is ran by a bunch of hillbillies
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October 2021 by Shawn Gonzalez
They stayed open after their closing time to let us move our stuff in and they helped us unload our Uhaul truck. Been very helpful to us and it is greatly appreciated
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October 2021 by A P
Phones ring off the hook nobody ever answers during the day all day because I called all day nobody returns calls , it’s like you’re bothering them when you come in to have a U-Haul truck rented lol and there’s 2 phone numbers !!! 344 disco 295 rings off the hook. This place is ran by a bunch of hillbillies
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August 2021 by Hilda Rodriguez
There is no clear sign where the entrance door is. The owner takes no pride in making the place look presentable or even clean. The lady that helped me seemed very aggravated for no reason.
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April 2021 by mommy &me olson
I love this location the couple that runs the place is absolutely amazing they're very friendly equipments always nice and clean and works really well thank you guys so much I went through them several times now and I will not go anywhere else?
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January 2021 by azizrahman onabi
The staff is not helpful! When rented the truck they didn’t explain that this truck should be delivered back at same spot unlike other Uhauls, I had to drive another 70 miles to deliver there truck also unlike other Uhauls, they don’t cooperate with fueling they double charge you if you ask them to fuel.
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January 2021 by Will McDonald
Very friendly place to do business with. Will definitely use them again!
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December 2020 by Danny Vakaryuk
Mobile pick up is worthless. No keys in boxes and customer derive told me I was out of luck. What’s the point of reservations if you won’t honor them.
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November 2020 by Arjun Shoor
Very Rude
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July 2020 by Brinker52
We had a great experience! We were treated very well. The man behind the front desk is awesome! Give him a raise!
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September 2019 by Paul Hendricks
Good location for me. Not very friendly customer service