“The staff at the UPS store on Second St in Brentwood, CA, are friendly, efficient, and professional. The store is neat, clean and orderly. It is a very convenient location for Amazon returns and other services offered by UPS.”
“Great experience at this Postal Annex location! I was in and out quickly the staff were prompt, helpful, and efficient. It’s always refreshing to receive friendly, no-hassle service. I’ll definitely be returning for future needs.”
“Quick and easy location. This is a busy location but they typically have enough staff on duty to keep things moving. Today the line was all the way to the door when I walked in, but I was still finished and out the door in under 5 minutes.”
“The notary person was great. Patient and very helpful. I came in right before closing and he didn't rush me. Wonderful experience and I'll come here everytime for my shipping and notary needs”
“I have to review this particular UPS store. I’ve been to a few and typically have always had great experiences, and if not great, nothing too bad. But this store is for real, a 1 of a kind gem! Start off with location: great location in the middle of everything you could need, bank, grocery store, dollar store, tons of fast food, Starbucks,
Donuts, etc. You’ll never run out of parking. Now for the store, it’s always so fresh & spotless clean. Fans are always going blowing air. Plug’ins are always in making it smell so good. It’s a great size with literally everything you need from pick-up boxes, drop off location for UPS as well as USPS (postal). Printing needs, packaging needs, literally everything you can think of. Multiple printers and a great selection of packing needs! Now the even better part, the staff! The staff here takes this place to another level. All of them are knowledgeable and super friendly. Talk about customer service, they could film a “How to Movie” here! All of them are great in their own way, always willing to help out and do whatever the customer needs to make their day! One employee I have to single out is Ben! If you’ve been to this store and if Ben has helped you before, you don’t need to go on because you know just how phenomenal this person is! After 1 trip to this place and 1 encounter with Ben and I feel like I know so much more. Ben sells that place and makes you want to go back. The most knowledgeable person of what UPS offers and how their services can help you. Absolutely incredible for someone that works for a UPS affiliate and not directly for UPS! This is the person you want to get if you have any questions on what’s best for you and how to do it! Thank you Ben and everyone else for your hard work, dedication and commitment to helping others and your amazing customer service & reliability!”
“This is one of the better UPS stores that I have used. I go to UPS Stores to send documents do my Amazon returns printing and faxing. I would recommend this door to anyone that needs these services”