Chase Bank offers checking, savings, mobile banking, and more, with deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. Customers appreciate good service when systems are working smoothly. One customer experienced an all-day outage that affected their business but remained positive. Another praised Norma Hernandez for her professional and excellent customer service in resolving an ATM issue inside the bank. Overall, Chase Bank is known for helpful staff and quality banking services.
Worst Customer service experience I’ve had with Chase. Did not get her name but it was an older Caucasian woman who helped me this afternoon and her demeanor was simply rude and presumptuous.
July 2023
Good banking when the systems r up. They had an outage Wednesday 7/26/23, ALL DAY. Set me back with my business, but I persevered.
July 2023
Very good service, with many people to serve the public and very friendly.
