“Exceptional service. I had issues with my debit card, so I called the bank. They addressed and resolved it immediately. The staff has always been attentive and responsive.”
“The Downed branch is always so friendly And willing to help with anything I need. From Joe to the tellers Maria, Kimberly, and Elisa and Danny; I would recommend any one to come here.”
“Great service and a welcoming environment! I was even offered water while I waited for my appointment. Maribel was friendly, knowledgeable, and made setting up my business account quick and easy. She answered all of my questions and provided excellent customer service. Highly recommend this Chase branch!”
“FPCU- have a great staff and everyone is very friendly and helpful. I been a member for over 30 years and will continue to business with FPCU. They have help many of my family and friends enjoy their nonprofit.
Keep up the great work!!”
“I just got off a call with Annette and she was absolutely wonderful! She was able to help me with some app issues that I’ve been struggling with for years— highly recommend contacting their support team for any help! Annette you’re the best!!”
“Excellent customer service, Mr. Fredman and other 2 gentleman’s offer me an amazing experience to get in contact with Michael the financial advisor, thank you!!”
“This branch is okay and we got to the ATM securely and safely… however, I found the place somewhat insecure since it is hiding at the back of a grocery store and looks isolated. Entering the place is also strange as you can only enter from one direction, but otherwise we had no problems.”
“Wanted to give Praise Report was wanting to purchase newer model vehicle for my Husband.Spoke with Kathy FSR rep gave her pay stubs,told us we were pre approved. I had inquired with AAA for there Auto Locater using there referral you get 500.00 credit towards your vehicle,went to Longo Toyota met with Fred Williams told him we were looking 2016 Toyota Tacoma SR5 he had one white with 35,000 miles.took Kathy the purchase order with our down Pymt,she was efficent with great customer service, and wanted to make sure I understand regarding down payment what I would pay in interest,she was thorough and we 100% Satisfied Members.Bonus was $200.cash back”
“All associate very nice to me and other customers behind me. I just noticed all of them look happy and willing to help right away. I just want to say thank you so much for being nice to customers. Very satisfied with this bank services.”
“The Downey California Credit Union has outstanding service. I’ve been with the bank over 40 plus years and I’ve never had a concern. Each employee is personable and knowledgeable at their job. Thank you California Credit Union!”
“3 stars!! Are you crazy? Have you even tried other banks? I’ve had loans with them etc. I’m a small real estate business owner and they have always provided good service. If you think this is bad, just try a few more CU’s, you’ll be back.”
“I had an amazing experience at this bank! The staff was incredibly helpful and friendly, making everything so easy. I really appreciated their attention to detail and willingness to answer all my questions.”
“I had an excellent experience at Citibank thanks to Rebecca. She is incredibly knowledgeable and was able to clearly explain everything I needed to know during my visit. What stood out most was her patience—she took the time to guide me step by step, making sure I understood all the details without ever making me feel rushed. Her professionalism and genuine care made the entire process smooth and stress-free. Rebecca truly represents the best in customer service, and I left the bank feeling confident and well taken care of.”
“I have been at DFCU for over 10 years. They Have Been great. Today I can't get help! I tried to log in.. I went through the "forgot your password ordeal 2 times. They finally decide I am real. I had to put in my credentials. I ask the person to speak louder. They hung up!”
“Kudos to Cashier Michelle M 👏 Excellent customer service she went above and beyond to assist me. Bring your business here!!
Bank Of America should come over and take notes.
Michelle you should be a trainee for new employees. LOL 😆”
“Today I went in and I had a last minute mini emergency came up that I didn't have much time but Alex was a lot of help fast and very informative...I really appreciate it being in and out fast”
“Moving from the valley, I was sure glad to find a CalCom branch near my new home, and Bianca from the Downey office has made it all the more convenient. She is very helpful, accommodating, and follows through. She responds to calls and emails quickly. I still feel the credit union feels here, unlike at some other credit unions that are now acting like commercial banks. Thank you CalCom!”
Open 24 hours
9041 Firestone Blvd, Downey
Banks
“I came here to get a joint account with my husband! The process went very smoothly. I didn’t have an appointment or anything and i was seen within 10 minutes!”
“The bank agent Debora is really effective and friendly. She is always willing to help and solve any questions or problems that may arise. Their customer service is exceptional, demonstrating a high level of professionalism and concern for the needs of customers. Without a doubt, it is a valuable asset for the bank and makes the banking experience much more pleasant and satisfying.”
“I want to thank Brenda Narvaez Associate Banker at this location.
I wasn't able to use the wallet on my phone at the ATM after getting a replacement card . I went to the branch on 3 different occasions I told the teller about my problem 3 of them said I have to wait for my card even though I showed them my new card was on my wallet app that the original banker set up for me. I finally had the pleasure of having Brenda be my teller I told her my problem she actually came to the ATM with me and showed me where to put my phone on the machine. Yeah it worked I was putting it in the wrong spot... LOL .
I really appreciate Brenda helping me I wish the other tellers would have tried to help it would have definitely resolved my issue.”
“This is the best bank I have ever used. Our parish and school banked with B of A for many years, but with the impersonal treatment we got there we gladly switched to Farmers and Merchants Bank. I am very happy with their service with my personal account and the availability of the staff for any banking needs. I also like that they watch our accounts professionally for any irregularities and notify us if they suspect anything is wrong. They are looking out for their customers!”
Open 24 hours
9323 Firestone Blvd, Downey
Banks
“If it's your first time drive with precaution, the building is in a tricky intersection; making Parking a bit tricky but have no fear there is a lot of parking in the back.”
“Clean office, I did not interact with anyone so I can not say if the customer service is good or not, I was not greeted by anybody or no one offered to help me. But, also I was in and out, I don't think I looked like I didn't know what I was doing.”
“I had the pleasure of meeting and working with Alejandro at the 9330 Firestone Blvd. office this afternoon. Oh my gosh, the details we had to change, rearrange, and qualify to get my account back to normal was astounding. With the patience of Job towards me and the knowledge and interest in every detail, I must say I had one of the best experiences in banking I have ever had. Please give my personal thanks to Alejandro. Thank you.”
“I don’t ever leave reviews but I had to after my experience here! I went to this location to seek assistance to set up my direct deposit. After getting that set up, Elizabeth also let me know that I was pre-approved for a list of things! One being something that I really needed. I ended up going through that process as well and Elizabeth had a great attitude and made me feel welcome. I will be coming to this branch for any future needs. Thank you, Elizabeth!”