Firestone Complete Auto Care in Downey is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The staff is consistently described as friendly, helpful, knowledgeable, respectful, and excellent. They provide great customer service, go above and beyond for satisfaction, and treat customers very well, making them feel like part of a family. The team offers reliable and affordable auto care, does decent work, and provides great warranties. Customers report being taken care of expertly even without an appointment. However, a common note is that services can take a very long time, potentially all day. Many are loyal, long-term customers who highly recommend this location for its exceptional and honest care.
They were very professional and helpful dealing with my initial troublesome car and my transition ti a new vehicle. They really showed they have your back!!
July 2024
I got the help I need after 2 tires from driver side and backed wheel blew off after hitting a curve. Came in with no appointment and was catered by excellently by staff. Thank you and Keep up the great work.
June 2024
The people there are friendly and helpful. They also do decent work and have great warranty's. The only problem is it takes them FOREVER to complete any task. If you bring your car here for anything be prepared for it most likely to take all day.
