I came into the store really confused and overwhelmed searching for a car. Roger was extremely helpful throughout the whole process and made things less stressful for me. I really appreciate him for patiently taking the time to help me and answer all the questions I had. 10/10 experience!
January 2024
My review is strictly for the customer service I received after returning a car and purchasing a new one. If you go to this location ask for Roger Medal, he will go above and beyond to help you. His communication and willingness to help get things resolved was exceptional.
August 2023
I sold my car here and was pleased to get more than I thought I would. The service was friendly, and the location was clean. They explained every step of the process clearly and patiently. They also provide a free ride for locals.
At CarMax Auctions, our mission is to provide dealers in the Duarte, CA area with an honest, open, and dealer-friendly auto auction with exceptional customer service. This includes a 97-100% sales rate at every auction, open bidding with no ifs or calls, accepting various payment options, and more. Register today to start enjoying all these great CarMax Auctions Benefits!
