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January 2024 by Pno Ens
We came here a year ago during the pandemic. The doctor and nurses were nice.
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January 2024 by Jeffery Perry
The team here in Dublin is friendly, thorough, and attentive.
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October 2023 by Diva Queen
Very friendly and knowledgeable staff
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September 2023 by tere
Dr.Baine made this a horrible experience. We 40 years of experience.. this is what we get? That man should be FIRED.
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September 2023 by Sarina Amrute
Easy scheduling. Friendly staff that listens to you. Great follow up. We have had nothing but positive experiences for 3+ years.
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August 2023 by Gregg Craig
They did a great job with our dog Lilly
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August 2023 by Melissa Marquez
I wish banfields would send you notifications via text messages. There's so many banfields that I find myself going to the wrong ones. They are too packed, so I have to constantly be calling other sites to see if they can fit me in. I don't feel like their service has been improving lately either.
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July 2023 by T C.
Loooong Wait times to get an appt... like weeks! Or you can take your pet to a pet hospital. Not like you're paying for Banfield insurance or anything (insert Eye roll). The staff is nice though
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May 2023 by lynne coles
I love this place. The front desk are welcoming and awesome, but a heads up to the extra charges of crating your dog while it waits for the vet! Our dog is anxious in a cage, so we wait close by until the vet is ready to see him! That is less anxiety for the dog and no extra fees which is ridiculous!
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April 2023 by Susan R.
I have been going to Banfield pet Hospital for quite a long time. I just rescued a new dog and brought her to Banfield for an exam. She was terrified ;not just dog, scared to, absolutely terrified. It was hard to watch. Clearly she had bad experiences before I got her. They wouldn't let me go in the room with her, they gave me some medication to give to her for the next time she has an appointment and then they canceled the appointment. Now I can't get in for another three weeks so I've decided to cancel my membership. now they want to charge me for the treatment that they didn't do on my dog because she was too terrified. They just want money. It's pretty obvious. They're always up selling when you walk in. I'm looking for a new vet as we speak. Someone who actually cares about the animal, not the money. Plus, I've written to them and called them and crickets. Find a different vet.
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March 2023 by Dana Peterson
Hard to reach them by phone-- it frequently says the office is closed even though I call within posted hours. I have had a couple instances where my dog has been in need of non-emergency care but should be checked, and when I can get through the soonest appointment they can get me is weeks away. What’s the point? I've started getting vet care elsewhere.
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December 2022 by Jasmine Richard
Jay at the front desk was so warm and helpful! I brought in my dog, Zeke, last week and Jay answered all my questions and was very patient. I appreciate her help and hope to interact with her again the next time I have to bring my pup in!
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October 2022 by Sanjana R.
Went to the newer Dublin location inside of Petsmart, absolutely terrible. I called on the phone 2 days prior and the person who answered the phone was extremely rude and dismissive, would not answer my questions and kept cutting me off. As a first time pet owner that is extremely frustrating.At my visit, I asked plenty of questions to which the doctor had no answer or explanation. The breeders I got my puppy from recommended certain treatments that the doctor found unnecessary and did not explain to me. I requested anal gland expression to which the doctor said my puppy wouldn't need but she'll check. then she claimed they did it which was not true because when i went to the groomer the next day, they had to express them again. Also, I let them know i don't want the OWP after this visit but still charged me $400. Looking at the bill, I see they charged me for the plan and a BUNCH of extra shit. So i asked them to take out anything that's not for the visit. They did and the bill came out to $250, but I noticed that I was still. paying for stuff I shouldn't be. Finally they gave me my actual bill for $170. Overall this experience was less than pleasant, not informative, and caused me extreme stress and burden.
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August 2022 by Stan S
This place does not care about you or your pet. All they want to do is to sell you the most expensive pet health insurance and then they provide zero service. Please stay away or use different Banfield location.
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August 2022 by Stan S.
This place does not care about you or your pet. All they want to do is to sell you the most expensive pet health insurance and then they provide zero service. Please stay away or use different Banfield location.
