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February 2024 by Thomas F Sullivan
Got Schketzer shoesGood price good shoes good
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February 2024 by M. Kimball
A large selection, but unfortunately there were NOT enough size 10 women's shoes. I would find a pair I loved, and then they would not have my size. They offered to order or look for it at another store, but when you need new exercise or other styles, waiting or traveling to another store isn't an option. They also close at 7:00 on Friday, which is a bit challenging.
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January 2024 by mary morales
This is a really big store the prices aren't bad. I gave it five stars for atmosphere cleanliness and most of all hard working employees❗????? Had a really good experience employee by the name of carmita was very helpful.??
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January 2024 by Deepa Murthy
Avoid this place if you want the workers to treat you badly. There is a lady I don’t know her name. She is a Caucasian who wears eye glasses and seems like she hates her life and job. People are so miserable and I feel sad for them. I wanted my size in a shoe and asked her if it was available. Firstly, she was so rude did not even say anything just grabbed the shoe and said get it online with such a bad attitude. Like really??? Whosoever owns this place needs to fire such bad attitude people.
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December 2023 by Alma R.
When we arrived to pick up an online order where it said online order pickup the cashiers did not say we will be there with you in a moment. They did not even tell us to move to where people were purchasing and kept on taking other people and not acknowledging us. When we picked up our order I noticed that the shoes look like they have been worn and returned. The customer service was not great and I won't consider going back there anymore. I rather have the shoes be delivered to my home instead of wasting my time for bad customer service.
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October 2023 by Krish Chandrasekaran
Good place to donate shoes, lost of shoes to buy
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September 2023 by Nancy C.
Quick take: Good location I happen to be in the Tri-Valley. I usually shop at the San Mateo location. The service at the Dublin store is always friendly even when I shopped here many years ago. This store also has more inventory than the San Mateo store!
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May 2023 by Rita P.
Nah. Not my style. Mostly reject shoes but I guess if you could find your size and a place to sit down, it would work.
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May 2023 by Romine Family
Long line at the register with 1 employee helping while at least 3 other employees visit and laugh with each other. Crazy.
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May 2023 by Risha K.
I had the most amazing experience! Gail the shoe clerk was very polite, pleasant and helpful. She is professional and was helpful in supporting me with the right shoes.
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May 2023 by Cee Rose
Nice big store with lots to look at. The discount section in the back is always a good deal. I Came in looking for a specific pair of boots and they didn't have them so that was a bummer, but still a nice place to get your foot into a shoe for good measure!
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May 2023 by Lyn Lola
Cashiers are rude and don’t know how to take care of their customers. Well I guess I didn’t come here for their service. Won’t need to come back to this location again.
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March 2023 by Melanie Henry
Check before you arrive. Their website says they are open at 10am. But it’s actually 11am
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March 2023 by Agustin W.
DSW has a large selection of shoes for the whole family. I like checking out their sales rack as well. The staff are attentive and helpful.
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March 2023 by Tania S.
Low stock, disorganized, and terrible customer service. 11 people in line, 1 cashier. Each customer had a complicated exchange/return/online order etc. After waiting in line for 29 minutes, another cashier came strolling by, Didn't bother to help. I love DSW but this branch needs help.
