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December 2023 by Jacq M.
Their staff is pleasant to work with. They give you an estimate as to when your car will be done for the repairs and car came back on time and good as new. Will use them again on any future car repairs.
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September 2023 by Noel S.
I had a freak accident on the freeway at around noon last week where a carton box flew off a truck landing on the roadway causing a dent on the front lip of my Mazda.I contacted my Allstate agent and opened a claim, then brought my car to Dublin Auto Body since they are affiliated with Allstate Insurance, and are closeby.Long story short, the Dublin Auto Body manager named Anthony personally took care of us and had the car ready for pickup within 7 days!The quality of the work was exceptional to say the least! It's like nothing happened and the car looks exactly the same as before the accident!The process was easy. We made an appointment, they looked at the vehicle, we received an estimate, and they even offered to get us a rental car.I highly recommend Dublin Auto Body!
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July 2023 by Jonathan C.
* It took almost two months (1 month and 3 weeks to be exact) to get my car back. Dropped off car on 6/7/2023. Car was ready 7/27/2023. I was planning to have some time for smog test for registration renewal (after the body work), but this delay at the shop definitely puts the squeeze on the smog test timing. * I never got an update while the car was in the shop. Every time, I had to call first - and was told to be called back, but never got follow up calls. * Original estimate was about $5500, and on the 6th week I discovered it had gone up to $10,500 but was not informed when the adjustment happened. I just happened to learn about the increase when I physically went to the shop to make sure there was work being done to my car. I understand the original estimate can go up as the work starts and more issues are uncovered, but I definitely should've been informed. Isn't that how it works in all industries? Just because the payment comes from the insurance does not mean they have freedom adjust the pricing without letting me know - I ultimately pay for the insurance cost through my premium. * I can't really comment on the quality of the body work - as I am not an expert in the area. I am going through the work list on the invoice and making sure the said areas were indeed repaired.
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July 2023 by Samantha C.
If I could give no stars to this absolutely disgusting business, I would. Save yourself a ton of time and heart ache. We had a bad accident in November of last year and went to this company due to our insurance, biggest mistake we could have made. 7 months later we eventually get the car back and there have been nonstop issues since. The manager at the time that started in January was extremely helpful and tried his best but after calling today to speak to him regarding 2 ongoing issues we are still having, were told that he was let go and I was redirected to the current manager and he put the phone down after telling me to 'correct my attitude' when he told me we wouldn't be getting anything free, when this was fixing their poor work. Do not go to this place for anything, shame on this company and your disgraceful customer service.
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March 2023 by Hank J.
Dublin auto body followed up with me after the part became available. Called me after 3 hours and said that the car would be ready after 5 hours of work when they originally estimated it would take 2 days. This saved me a 2 day rental. Good work by several nice people. Oh, they also washed and vacuumed my car. The job was to replace the shark fin antenna.
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February 2023 by Molly A.
Very professional and helpful staff. Lucus and Jeff are great and very attentive to their customers.
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February 2023 by Kelvin Wong
Nice customer service and friendly stuff members.
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January 2023 by R M
These guy's are amazing they did a amazing job on. My 2020 honda civic the team that is there made feel good and that my car was taken care off I totally recommend this place thanks again to you all my car looks amazingService: Auto body & trim repair
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November 2022 by Laura F.
Had an appointment scheduled, drive 18 miles to get there just to find out they were closed.
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October 2022 by Brookes Drew
Dublin Auto body did a great job repairing my bumper. Lucas was very helpful in quoting and facilitating the repair. The paint matched perfectly and there’s zero evidence of scratches on the bumper. I hope to not have to go back to a body shop ever again, but if I need to, I will definitely come back here.
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February 2022 by Angela A.
After driving in the snow in Tahoe one of the chains came loose and smacked up the backside of my car Dublin auto body was very professional and got the job done and less than two weeks my car looks great I am very happy with them and I would recommend them
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November 2021 by Michael West
Dublin Auto Body provides exemplary customer service and repairs that last a lifetime!
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September 2021 by Desiree P.
They fixed my bumper for a super great price it only took a week although I was quoted by my insurance company for about two weeks.
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August 2021 by Melany W.
I got rear ended and this was the company the insurance sent me too. My tow hitch was damaged in the accident they said they knew how to fix it. They had no clue and set it up wrong. I had to fix it myself.
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June 2021 by George P.
Dublin auto body they did a very good job on our car and they did it on time,very good work.
