-
November 2023 by Tracy S.
After having a bad experience at Tracy Mazda I went to Dublin Mazda and I can't express enough how wonderful Paul Mahjorirad was . He really listened to me and took car of my needs. The whole dealership was absolutely fantastic . They worked with me on getting the right price of a car . The financier who I can't remember his name but will say looked like a younger Tom Chaplin the lead singer of Keane really had patience and got me the right price.. I got the CX 30 and I LOVE IT. So if you're looking for a new Mazda please go to the dealership in Dublin and ask for Paul you will have a great personable experience.
-
November 2023 by Janeen H.
I cannot praise Dublin Mazda enough! We recently purchased a new 2024 Mazda CX50 and our salesman was Keith Akbar. The entire experience was a pleasure, no hassle, and professional. As a former car salesperson, I can recognize a great dealership and personnel. I also traded in my 2019 CX3 which I feel they gave me a good trade-in value. I have used their service department before with my previous Mazda and that is what brought me back to Dublin Mazda. The service department is superior!If you are in the market for a Mazda go to Dublin Mazda and be sure to ask for Keith Akbar!
-
November 2023 by Hemant Jadhav
I wanted to provide a review for an outstanding experience at Dublin Mazda. From the start expectations were clear and consistent and the work performed was detailed and on time. I specifically want to acknowledge my service manager David R. He went above and beyond to ensure I understood the work required and patiently answered all my question. What was most impressive was even after my service order was complete he provide extraordinary attention and honest advice
-
November 2023 by W Zhang
Went in for service with my prepaid service plan. They claim that they have to call in to somewhere to verify I bought the prepaid service plan. Had me waiting an hour and tell me they cannot verify because the other side is not picking up the phone and saying they might be closed. I asked the guy to call and verify with my VIN number on another day and let me know so I can come back on another day. He said I have to call to verify myself. I immediately questioned him why I would have to call? I knew I have the prepaid service plan. He then changed his words and said he cannot because he needs to have the car with him. Seems to me all lies, or otherwise complete chaos and dysfunction.
-
November 2023 by Cathy Walker
Wonderful experience! Everyone was so friendly and helpful from the front office, to finance! My product specialist was the best! Knowledgeable about the car, able to provide the information needed to purchase, he was relatable and follow up timely and he supported me throughout the process in the ways needed! I feel like he’s family now! This is my 5th Mazda, I’m a repeat customer, it’s the best!
-
October 2023 by Eric sturla
If you are looking for a vehicle I would highly recommend visiting this location. I have purchased 2 vehicles here and both times were made swiftly and effortlessly. Keith Morita took the time to help me compare trim packages and ultimately find one that suited my needs. Upon selecting a vehicle I was able to test drive it. John in the finance office made it easy to pick which add ons worked best for me. Overall the sales department and personnel get a 5 stars.
-
October 2023 by Will Christensen
My wife and I needed a larger car for our growing family. Keith Akbar was a fantastic salesman. He was very kind, courteous and professional. We purchased a used CX-9, traded-in our Mazda 3 and had a great experience.
-
October 2023 by Tammy L.
After being in the market for 10 months, I finally purchased my red CX-5! I have strong loyalty to Mazda's brand because of its reliability and its unique and heavenly beautiful red color :-) I have lots of thanks to my dealer, Keith Morita! Unlike some other dealers at other stores who can make customers feel pressured to make decision quickly, Keith is so patient, friendly, and knowledgeable. I especially appreciate the way he makes a customer feel important and respected. When I arrived for my appointment with him, I noticed he already had a paper printed "VIP Tammy" and displayed at the front window of the red CX 5 I was interested in buying. During the test drive, he thoroughly explained me all the safety features and accessories on the car and made sure I had all the information. I am really surprised that he took me to the freeway to demonstrate the cruise control! After then, he honestly offered me different payment options, helped me work out the credit check for the finance option (my multiple income source makes it more complicated for credit check), and allowed me to decide on my own. He also went over all the paperwork carefully with me before I signed.Keith is also good at relaxing a customer. I have never made such a big purchase before buying this Mazda so it can be stressful, but the way he chatted with me while doing business made my buying process more comfortable. At the end, he was very cheerful; he took a photo of me and my bf with my new car, celebrated with me. His undivided attention and dedication are invaluable!
-
September 2023 by Los R.
The Family and I have picked up 2 Vehicles in a Year we Love the Customer Service here we've always had help from Keith Morita in Sales very helpful and Patient I can definitely recommend. Also Great Customer Service in Parts & Service from David R very knowledgeable and Helpful as well goes above and beyond to help you get what you need.
-
August 2023 by Jannah Faye Manuel
I recently got my car from Dublin Mazda and I’m loving it. I am very thankful for Michael, Alex and John who helped me. They are wonderful, amazing people. They helped get a lower APR in financing my car.It has only been 5 months since I moved here in the US with no credit history and these lovely gentlemen made it possible for me to get my CX-5. I’m very satisfied with their service.
-
August 2023 by Kimberly Ferrell
Erin our Sales Rep was amazing. I really appreciated his willingness to work with us without any pressure or nonsense. He was very informative and helpful. Thank you Erin for a great car buying experience.
-
August 2023 by Staci Hudson
The service was amazing. The salesman Troy Dunlop took his time explaining everything to me. He's very patient and respectful. The entire team made me feel comfortable. Would and have recommended Dublin Mazda.
-
August 2023 by Gary Pansino
Had a wonderful experience yesterday buying a car from Keith Morita at Dublin Mazda. He was responsive, prepared, efficient, and very friendly. I was in and out in 3 hours, and the process would have probably been even faster if Keith and I were not happily gabbing about cars and life so much. Keith is a car fan like me, and a gentleman. Highly recommend the dealer and the man.I was driving in from Fresno and he had the car prepped and ready for me, sending me pics of the car including the nice printout in the photo.And the CX-30 is awesome! Best value on the market, hands down. My $37k Turbo Premium Plus literally has everything, does everything, feels solid as a rock, is quiet as a mouse, and runs like a dream. Most importantly, it is really easy to drive the CX-30 very smooth and gentle when needed. My daughter gets car sick easily and this is going to make our upcoming road trip to see her cousin at college very comfy for her.
-
August 2023 by Hillary Bamont
I have been taking my car to be serviced here ever since I bought it in 2021. Always a great experience. Flexible with scheduling and incredibly responsive. The staff is always so nice and pleasant. Frank and Heather are amazing and always a pleasure to see their faces when I bring my car in! I would give it 6 stars if I could!
-
August 2023 by Ralf Wondratschek
I returned my leased car 2 months early and didn't buy a new one. I expected to pay the remaining months and fees, but they waived all of that. That was a pleasant surprise and very unexpected given that I didn't go with another vehicle.I also came here for service 4-5 times and it was always done quickly and with no issues. Dublin Mazda is a dealer I can recommend and that's rare in this world.