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February 2024 by Nicholas Rojas Lopez
100% recommend coming here. Super nice and wonderful people helped me with repairing my mother sewing Machine that I missed up lol . I’m definitely gotta go back and get one of my very own. :)
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January 2024 by Sydney S.
This place is great! I bought a walking foot online and then they couldn't help me understand why it didn't work even though it said it fit my model sewing machine. My husband reminded me about this place, and it was great! They realized the machine was an older model and therefore the shank was different than the newer version. We worked through the problem and I walked away with everything I needed. It was such a valuable experience to know that there is a local store that can help me out! Great value only 6 miles away, as opposed to waiting 2 weeks for online and incomplete service.
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January 2024 by Susan H.
Great selection of machines and knowledgeable staff. Sales and repair service available.
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December 2023 by Jennifer Z.
Bought a Babylock sewing machine. So excited to get started sewing quilts! The staff was so helpful and I even got a hug when we left! Looking at all their thread makes me so happy. From one addict to another! Lol
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November 2023 by Stephanie McWoods
Had a phenomenal experience today! Went to purchase a particular embroidery machine but was assisted by Trudy who took her time to educate me on various models, her personal faves and the feature differences. She was patient with me as I stepped out of the store to do some of my own googling research. Upon returning she resume with her excellent customer service. She taught me how to thread the machine I purchased and scheduled me for my class on my machine. Everyone in the store was kind and helpful. Darren loaded my machine into my car and gave me even more helpful information about my new BabyLock.Will definitely be returning to shop because of the customer service, expertise, and supporting small businesses!! Once I got home I started working on my machine.
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August 2023 by Anne Aldridge
These guys figured out in 2 minutes flat that my machine DIDN'T have a problem, I was doing something wrong. Next problem, I'm coming here. The best!
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August 2023 by Anne A.
These folks figured out in 2 minutes that my machine DIDN'T have a problem: I was doing something wrong. Great help from super experts!
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June 2023 by Pat Schulte
Took my baby lock in for maintenance, had been sitting idle for ten years. They cleaned it and it works beautifully. While there I purchased a sewing table. Service is absolutely the best. They are so patient and friendly. Worth a trip to check out their Sewing Center.
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April 2023 by Helen Town
The staff are super nice and ready to handle a challenge with a smile. We brought in our older nitpicky serger for advice and two employees very patiently helped us work out the issue, while offering really valuable advice on my daughter's sewing project. I am so glad that we have continued to purchase our machines through Dublin Sewing Center. Thank you!
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April 2023 by H Town
The staff are super nice and ready to handle a challenge with a smile. We brought in our older nitpicky serger for advice and two employees very patiently helped us work out the issue, while offering really valuable advice on my daughter's sewing project. I am so glad that we have continued to purchase our machines through Dublin Sewing Center. Thank you!
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December 2022 by Chris C.
There are not enough positive superlative words to describe how I rate this business. Dublin Sewing Center is a much farther drive for me than many other sewing store options, but I will now always do that drive because of who they are and how they treat their customers. From the front desk to the sales team to the technical support to their management, this is simply a top-notch organization. As a customer, you don't feel any pressure, just tons of expertise, kindness, and support. I have been to pretty much every sewing center in the Bay Area, and do not easily give 5 star reviews - but this is a for sure a real review and an honest depiction of my experience with them. Special kudos to Darren for his magnificent support.
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November 2022 by Armando C.
Established sewing store. Great for swing machine maintenance. And lots of selection for purchase.
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October 2022 by Linda Warren
I hauled my Baby Lock serger to the Dublin Sewing Center because the needle threader was giving me fits. Previously I would have taken my machine to the sewing business near my former employer but I decided to stay local. The repair guy made the time in his schedule to fix my serger while I waited. In the meanwhile, the helpful staff showed me some of the advances in Baby Lock sergers. There was absolutely no sales pressure. I appreciated seeing the advances in technology.When my needle threader was fixed, I had to ask if the amount I was being charged was correct. From experience, I know I would have paid at least six times the amount at the other business and would have been without my serger for at least a week.From the exceptional service, reasonable cost and friendly staff, I highly recommend the Dublin Sewing Center.
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October 2022 by Mikako L.
I brought my sewing machine to get fix. Trudy resolved problem quick and very professional. I recommend this store for good quality services.
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October 2022 by Cameron King
Friendly staff! I bought a really nice baby lock serger from them. They are super helpful and walk you through all the elements of each machine to make sure you get a good fit! I also liked that they offered free serger classes when you buy a machine
