“My mother was diagnosed with Stage 4 pancreatic cancer. So my sister and I planned a last minute to fly from Denver,Co to the Philippines. Well, the cancer had progressed and we had to stop in California. Mom passed while we were here. We contacted Deer Creek to assist us. Jay and Susan were responsive to all calls and messages. They weren't able to answer every call at every minute but stayed in contact every day. They understood we were out of town and we were going to wait for our mother's ashes to take home. They explained everything on "what" to expect and realistic time frames for the process. Everything was professional from the first call to the final hand over of my mom's remains. One thing I really admired is that they had no "expedited fee" like other funeral services to "speed things up". Because fact is you cannot rush a medical examiner.”
Funeral Homes
“My mother was diagnosed with Stage 4 pancreatic cancer. So my sister and I planned a last minute to fly from Denver,Co to the Philippines. Well, the cancer had progressed and we had to stop in California. Mom passed while we were here. We contacted Deer Creek to assist us. Jay and Susan were responsive to all calls and messages. They weren't able to answer every call at every minute but stayed in contact every day. They understood we were out of town and we were going to wait for our mother's ashes to take home. They explained everything on "what" to expect and realistic time frames for the process.
Everything was professional from the first call to the final hand over of my mom's remains.
One thing I really admired is that they had no "expedited fee" like other funeral services to "speed things up". Because fact is you cannot rush a medical examiner.”