I feel like Geek Squad has gotten a lot better this year, contrary to the reviews from a year ago! I had a wonderful experience with Josh, who made the whole experience very smooth when I had to bring my laptop in for a fix-up. He was super friendly and expressed a lot of enthusiasm when asked about technology. Fantastic... read full comment
March 2026
5+ stars for Keith who helped my 87-year-old mother through computer issues and explaining ads, phishing, and what to be careful of. Keith had a calm and soothing way to explain complicated topics and ensure understanding.
January 2026
Jay is the excellent technical person for Geek Squad. I bought my computer at Costco and ended up to return as I have no tech support at Costco. I appreciate Jay very much!!
