Holiday Inn Dublin-Pleasanton, an IHG Hotel, offers a clean and comfortable stay, though it is noted to be somewhat outdated. Guests appreciate the friendly and responsive staff, who ensure a pleasant experience throughout the hotel. The rooms are clean but show signs of age, with some maintenance issues quickly addressed by the team. The hotel’s location is convenient, being close to stores and restaurants, including an Outback Steakhouse nearby. However, navigating the hotel can be confusing due to its layout, with dimly lit hallways and multiple turns to reach the main elevator. The gym facilities are a point of concern, as they are described as neglected with broken machines. Guests enjoy the on-site restaurant, praising the food and the chef's ability to meet specific requests. Overall, while there are areas for improvement, many guests express a willingness to return due to the helpful staff and good location.
No desk lamp. One plug on desk did not work. Burn on the carpeting.
September 2026
I choose this hotel because it delivers a clean and comfortable room, and the recent upgrades are nicely done. The staff is friendly. I must give a shout out to Karla in the restaurant, she is an excellent ambassador of customer service!
September 2026
Very grateful for the very last room due to a medical appointment early in the morning in Pleasanton Tri-Valley Stanford.