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April 2024 by Sylvia L.
We bought both of our strollers (Uppababy Vista and Bugaboo Butterfly) from DB&K and we cannot say enough great things about Gina and Bryan! Gina and Bryan are both very friendly, patient and knowledgeable. The store doesn't just sell a lot of baby items but also a lot of toys and games for toddlers too. As a mom of a toddler and infant, even my 3 year old loves coming to the store! We brought our 3 year old to DB&K for the first time to pick out a gift for his new baby brother and there was just so many items to choose from. I highly recommend DB&K for all families :)
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April 2024 by Maritza R.
Had amazing service the demo presentation was so helpful and made it easier to pick out the stroller that best fit us
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March 2024 by Breann H.
very good and happy with our carset we got . thank you for everything you guys do to keep your customers happy
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January 2024 by Melissa W.
This store is amazing! It's got everything you need and on display which is super helpful. I came in looking for an infant stroller and found one that was reasonably priced and had the functions I was looking for in a car seat. Will be coming back for more!
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December 2023 by Phillip L.
Gina is very insightful, knowledgable, and pleasant to work with! Had a great experience in-store, and lots of great selections to choose from. Will shop again!
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November 2023 by Kim D.
We love the service and selection at this store. We have purchased all our nursery furniture, car seats, and stroller here. Every item has been excellent quality and the car seat demo was so helpful with selecting the best seats for our baby.
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November 2023 by Rebekah A.
Destination baby & Kids has a pretty fitting name - this is THE destination in the Tri-Valley for baby stuff. In a world of online commerce and big box stores.... It can be so difficult to get a hands on opportunity to try out baby gear. Bryan gave us a demo and walked us through all the stroller options. Our online research steered us wrong and with Bryan's recommendations and the ability to try out car seats for ourselves, we were able to make a smarter choice to fit our needs. We opted to purchases the Nuna Mixx stroller system with the Nuna Pipa carseat. Their prices match any other big box stores, but they provide the hands on experience that you can't get anywhere else. Once we purchased our stroller and carseat, they not only assembled them and threw the big boxes away for us, but also taught us how to use them and Gina installed the carseat for us. You don't get that experience anywhere else! Special thanks to Bryan and Gina for helping us have a positive experience and picking out the right carseat and stroller for this next venture we are about to embark!
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October 2023 by Christie H.
We live in San Diego, which has very limited baby stores making it difficult to select the best stroller and car seat for us. After watching several informative Destination Baby videos about strollers and car seats, we narrowed our list down to a few final options and made an appointment for a consultation that coincided with travel plans we had to northern Cal. It was the best decision to use Destination Baby because they carry all the high-end brands and they know the pros and cons of each brand. We worked with both Bryan and Gina and they were both very helpful and great about answering all of our follow up questions. Since we had to have everything shipped to San Diego, we appreciated their consistent communication and updates about when to expect the items that we purchased. I highly recommend Destination Baby!
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October 2023 by Stacy Able
This is an amazing shop with 5 star customer service. I ordered a toy for my 5 year old grandsons birthday and not only did it ship on earlier than I expected and it made it in time for his party.... They also gifted wrapped it!! Thank you Bryan. You guys are amazing.
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October 2023 by Mark Petrakis
Bryan and Gina are absolutely exceptional to work with. Incredibly knowledgeable. Kind. Patient. Honest. Funny. We have purchased both our car seats, crib, and many other items from them and they have been so helpful every step of the way. Gina is great about helping get the car seat installed PROPERLY so our kiddos are safe. They’ve been honest with us when we asked about products that we really didn’t need and shared their knowledge and experience to help save us money. Highly recommended!
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October 2023 by Trisha M.
Excellent customer service! Gina and Brian were so helpful in guiding us on our stroller and car seat decision, and ultimately helping us set both up and install them in our car!
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October 2023 by Janice C.
Gina & Brian are friendly, knowledgeable, fair and have excellent follow through. This store is full of top notch clothing, gear, toys, furniture, quality & ideas. Can't speak highly enough! Thank for your dedication and great baby & kids shop.
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August 2023 by Jackie L.
I contacted this store mid July because a friend had advised they were going to have a sale on the Nuna convertible starting 8/1 and emailed them bc I was very interested. Many different associates emailed me back, then eventually told by the owner that the sale was in store only and they would circle back when the time came. The sale is currently on their website, which anyone can purchase not living in the area. No one has circled back.I ended up purchasing the Nuna convertible elsewhere. I would think you would want someone's business esp being more of a ma and pa type of store. Instead, I ended up buying from a big brand store. Never have I experienced a place not wanting your money especially in this economy. I would have rather given a small company my money, but that did not happen. Your loss in a sale.
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August 2023 by Allison Starr
Just wanted to say thank you guys so much for all the great customer service and help in getting the car seats. Also going above and beyond to ship them NEXT DAY to me!! You have all been wonderful to work with and I’ll be sure to send business your way. Customer service is hard to come by these days, and your company crushed it!
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August 2023 by Andrey Rudinskiy
Walked in to see some Cybex strollers with my wife. We were blacked with the back of a big guy telling us over his shoulder that we cant look at any strollers without an appointment and we have to pay a deposit to look. Not even cars get that kind of restriction. This just put a sour taste in our mouths and we left not looking back.
