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February 2024 by doug s.
I was in contract for a home purchase with another lender and encountered problems with the loan. As a Patelco customer, I contacted Patelco Home Loan Consultant Brandon Blalock and he quickly took over and got me through the loan process with Patelco. I am very happy with the terms of the loan and I'm grateful for Brandon's dedication and advice.I am beyond impressed with the service I received.
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February 2024 by Keith M.
While investigating different credit unions in the Dublin, Santa Ramon and Pleasanton area, we walked Patelco Credit Union. We immediately noticed a big difference from the other credit unions we had visited. That difference was Karmela G! Unlike the other businesses we visited, we immediately felt welcomed. Karmela is extremely knowledgeable and professional. But most importantly, to our family, is the level of trust we feel while in her care. This is, after all, an institution where we are keeping our money! She's very thoughtful and when new programs are available that benefit our accounts. She is very quick to contact us and share that information and her expertise. We have recommended Karmela to our family, numerous friends, and colleagues. Thank you, Karmela, for all you have done for us and we wish you much continued success!
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February 2024 by Swami G.
I have been a member of Patelco Credit Union since 1977. I lost contact with it when I was transferred to another state in 1995. Two days ago I went to Patelco to renew my membership and apply for a loan. I am very happy with the service and help I got from the Member Solutions Specialist Karmela. She was able to connect to my old account and establish a new one and process my loan. It was easy to do business with Patelco. And, hats off to the service provided by Karmela.
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February 2024 by Ernesto V.
I had an appointment with Susan Muya today to get notary services and am so thankful again for all her help. She did that also last year when I had a similar need. She is truly a customer-service oriented person!
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January 2024 by Google user
Karmela and Jamina were amazing! I came in to talk about auto loans for a future refinance and they answered all my questions! I will definitely recommend others to patelco because of these 2!
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January 2024 by Maria R.
Been a member for decades wanted to give a shout out to Karmela Guno at the new Patelco branch in Dublin. She helped my daughter and I with all our banking needs. Great customer service.
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December 2023 by Gabby C.
I have been a member of Patelco since 1981. They have expanded their branches in the Bay area since. I have had no regrets and have been happy with their service(s) Their staff is courteous and friendly. This banking institution is very easy to work with and have never let me down when it comes to keeping my money safe! Patelco makes any transactions easy to do! They have many member services to offer. If you need a loan i.e, personal, car, home, Patelco can get it done for you! Visit a branch office today and have one of their staff give you more information on what best fit your needs.
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November 2023 by Jett T.
We were first time home buyers, and Brandon Blalock of Patelco walked us through every step of the way, and connected us with the best realtor in the Bay Area. We cannot recommend using Patelco enough, and highly recommend utilizing Brandon's customer service and subject matter expertise if you want things done right!
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July 2023 by Leen A.
Karmela Guno thank you so much for your help,you have such a wonderful personality , knowledge and respect . Keep going
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May 2023 by Darien F.
I don't want to go into depth with my situation but I do want to give credit to this amazing employee at this location, Shashil Narayan. She helped me through my whole situation which was 5 days long. During those 5 days she kept in contact with me doing follow ups and helping me with any obstacle that I had to go through. I was very stressed out during the process but she calmed me down, offered solutions and helped come up with a plan for the future so this doesn't happen again. I did not feel like she was a rep there, she made me feel like I was a close friend and she would do whatever she can to help get my situation resolved, Which I needed because during these 5 days I felt like I was not going to get out of this. Me leaving this review would not even come close to repaying her back. I hope someone higher up sees this because she deserves all the recognition and credit! Will stay with Patelco as long as she is there.
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May 2023 by hugo hsu
Carl was an excellent notary public during heavy rush hour traffic on Friday. Our originally scheduled notary services location would have closed by the time we got there.Thanks,
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March 2023 by Marianna G.
Best banking experience ever. Irena was a delightful to work with and provided seamless experience. She was friendly, helpful, patient and very knowledgeable. Thank you
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March 2023 by Daniel M.
Susan Muya was very helpful in setting up my accounts. Everyone in the branch was approachable and helpful. I look forward to future transactions.
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March 2023 by Nicolas Camargo
Mark Davis (banker) got me approved for a car loan. It was very difficult to get it approved, but at the end he was able to work on it until I finally got it. So thankful with him for all his work and support. Definitely I recommend him for any loan applications.
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March 2023 by AURA MARIA Ortiz
My son and I went to this branch and Mark Davis (Banker) helped us out throughly with what we needed. He actually took the time to review each detail on my account and was able to block some charges that we were getting.
