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December 2023 by Tabetha
They do not allow the owners into the room. Forgot to give Sabrina her shot. So they had to take her back again. The doctor came to the lobby to speak with me and told me my kitten might have the herpes virus. Which i know isn't uncommon. They gave her nothing for it. They also didn't tell me she had gingivitis. I feel they did not do a complete exam. Whatever they did made her howl.Not two weeks later, i took her to a different vet. They found her with a bad case of gingivitis, also discovered that she had never been given one of her shots, and she is older than the SPCA thought. She had to have an antibiotic and medicine put on her gums.
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December 2023 by Cynthia Cotton
Dr. Kim is a knowledgeable and gentle Veterinarian.Our puppies went to their 1st wellness exam opening day in Feb 2023 and we have been going to him ever since.
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December 2023 by Jamesha Baldwin
My puppy Milo was taken care of sooooo sweetly here!!!! We really appreciate the team. They made sure to go above and beyond, ensuring that my puppy stays healthy! They are amazing. ☺️ I travel all the way from Fremont to Dublin Ca for their services! Soo worth it! Thank you TEAM ☺️.
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December 2023 by Mj Medina
Our dog Moka has been a patient of Dr Lim and Dr Park’s at the previous veterinary clinic. We were very pleased to know that Moka can continue receiving care at the newly opened vet clinic in Dublin with Dr Park and Dr Lim. They provide exceptional care and are very attentive to Moka’s needs. They take the time to explain everything in detail and answer our questions. Dr Lim and Dr Park make a wonderful team! I would definitely recommend them!
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November 2023 by Araceli García
Dr. Park save the life of my little Magnus, I am really thankful that Magnus is doing great after the surgery. Thank you PetSmart, thank you Dr. Park for this great service.
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October 2023 by Roy Dimalanta
Nothing but great and reliable service from the team at Dublin. From the very first day we brought our puppy, we’ve received nothing but great attention and trustworthy advice. And at times I’ve needed information, I get immediate and personable responses. Kudos to Dr. Lim and the staff!
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September 2023 by Kelly S.
Thank you guys for always having the best products in stock in amazing customer service you guys are the best
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September 2023 by hazel lee
I'm so grateful for the exceptional care Dr. Lim provided to my sick puppy. Their expertise, compassion, and dedication truly stood out during this difficult time. Dr. Lim's thorough examinations, thoughtful recommendations, and continuous updates reassured me that my puppy was in the best hands. Thanks to their efforts, my furry friend is now on the road to recovery. I can't thank Dr. Lim enough for their outstanding care and genuine concern for my puppy's well-being.
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September 2023 by cindy choi
I have an 9 years old elderly Pomeranian. She suffered from many dental issues. Moreover, she is so small size dog(only 5 pounds) and had tiny teeth.. it is actually making treatment quite challenging.Dr. Lim, a veterinarian at this animal hospital, seems to have extensive experience treating small puppies, possibly because he's a doctor from South Korea. He has successfully performed difficult dental surgeries.After the surgery, our pomeranian, Lina, now eats well and no longer looks sad. She happily plays and frolics around. I feel incredibly lucky to have found this vet.
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September 2023 by David Lee
I was really impressed with Dr.Lim's genuine care and the office.Dr.Lim is very personable and he takes the time to really get to know the puppy's needs and addresses them right away.The office is organized and clean. Appointment was easy to make and they are always on time.This office goes above and beyond to make sure your experience is great! HIGHLY RECOMMEND!!!
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September 2023 by Haena Kim
It was a great experice here. Dr. Lim and the staff are amazing! They are not only kind / friendly but also informative / professional! The facility/space was very nice and clean.It was super easy to make an appointment!Above all, I really thank Dr. Lim for taking genuine care of our fur child.
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September 2023 by Tae Kim
I received exceptional care for my dog at the veterinary hospital. I highly recommend their services!
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August 2023 by LUISA OLGUIN
They said same day appointment isn't true they never have availability, don't lose your time!
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June 2023 by Laurie C.
Soooooo bad of an experience today. (I've had poor service here before, but today was abominable)I had already purchased one item online, and just needed to pick up. I mentioned to the one and only cashier in the store, that I would be waiting at the table to pick up my item when it was my turn. He acknowledged. I was waiting a while and there was a line of maybe five people and two of the dogs wouldn't stop barking, so I decided to leave do some other shopping and come back later.I came back later and there was only two people in line and I again mentioned that I was going to meet over by the table and I'm just there to pick up. He said OK. And then he kept helping other people that were coming up and not addressing me! So I went over and I said I think it's my turn, and he said I should've gotten in line! Well, I usually go to the other Petsmart, and they help me right away or they have me step aside so I was doing the same as I was told by the other store, which, by the way, is an awesome store off of Falon. Anyway, it doesn't sound like much on paper, but he had me waiting around for a long long time and then chewed me out for not waiting in line. I wish I got his name but I was just so furious.
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June 2023 by Man Ho, Peter L.
I'm disappointed with Kaya located at you 6960 Amador Plaza Rd, Dublin store. She is unfriendly and her customer service is bad! When she catches neon fishes for me, she catches the fishes aggressively with the net and shocking them a lot! Overall experience with Kaya at PetSmart is a negative experience!
