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March 2024 by AARON M
Good chicken, friendly
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March 2024 by Jae Yu
Dine-in chicken sandwiches were ok. But tenders and wings were not even warm, room temperature.I don’t know what it is in tenders. And see red stuff’s in wings. Wing sauce was white, garlic.
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March 2024 by Duane Abdul
They gave me coleslaw that wasn't good. It was old and slimey and when I brought it to the cashier and told it was no good. I told her give me mac and cheese instead she said it was a different price. So Popeyes you sold me stale coleslaw and refused to change it. Worst customer service.
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February 2024 by Janette U Villalvaso de Hall
Very rich!Despite having high expectations for a long time to try this chicken, I finally tried it and I loved it.
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February 2024 by Raji Kesavan
It takes them forever to serve people in drive thru. Had to literally wait for 20+ mins in the lane to place an order. This is not the first time however nor a peek lunch hour. Not sure what the hold up is but definitely not fun to stick around forever to place an order.
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January 2024 by Jakenhiemer
I take it all back, this Popeyes is back to being the slowest beyond slow of slow Popeyes in the East Bay. Like I don't expect in 5 minutes in the drive thru but dude, 15-20 mins @3pm with two cars ahead and an empty parking lot? Like lol ?
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January 2024 by Kevin dunlop
Just went through the drive through. Forgot my biscuit and my fries are barely cooked and stuck together like a brick....it's like they train them to not even care...
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January 2024 by Stephanie Lauber
Although the food is good and almost always fresh, the service here is terrible. They are VERY slow and never seem to know what they are doing. I've ordered online through the app several times and when I get to the restaurant 15 minutes (sometimes even a half hour) after when it's supposed to be ready, it's never ready. I have to ask someone about it and then they look at me confused, get the order receipt, and then take forever to fill the order. It's super frustrating. The food is good, but I really wish they could get their act together here and hire some more competent people.
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December 2023 by Youa V.
Don't come here during lunch! Super slow and they didn't tell me it was cash only so by the time I was at the window, I couldn't even get my order. I wasted my whole lunch hour
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December 2023 by Sean Prasad
Couple weeks ago I was served cold chicken and curdled, rotten Mac n Cheese. I was told I'd get a store credit by online support but 2 weeks later they've yet to do that or give me a refund. Getting the run around by customer support. Popeyes gone downhill.
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December 2023 by Sterlen Roberts
(7:50pm 12/2/23 )Very upset Just ordered a family chicken ($35) - got home they forgot everything but the chicken - to far to go back - I usually check but I was in a rush had company over - they literally pack chicken and a small side -
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December 2023 by Pauline O.
My husband had a craving for Popeyes, so we went for lunch. We probably haven't been there in 10 years. Too bad we didn't look up the Yelp reviews before we went! We ordered the 2 piece combo. It comes with a leg and a thigh. I know it's fast food and greasy, but this was beyond greasy! I feel like I need to be hosed down! Maybe they have changed all of their recipes since we were last there. Everything was inedible! I barely ate my chicken. My husband gave me his biscuit because he knows how much I used to like them. It tasted awful and was soooo greasy. I threw most of mine all of his away. We got red beans and rice as our side. It had a terrible, tinny taste. Threw that away too. The only thing I can't complain about is my fountain drink! I asked my husband where he was taking me for lunch now! In addition, there was some sort of police activity in the parking lot. One of the cops came in and asked if they had video surveillance. The man he spoke to said he needed to speak to the manager. The cop waited at least 10 minutes before she came to the counter. I think most people would have stopped what they were doing and come to the counter. I think the cop was starting to lose patience when she finally appeared. Don't waste your money at the Dublin Popeyes! Popeyes, bring back your old recipes. We will never go there again!
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December 2023 by W L.
I have a hard time with their inefficient and poor costumer service. It already is a self serve run business. The attitude from the cashier and act she doesn't understand English when I specifically ordered and pay the price of thigh and legs - more thigh and less legs. On top of that she cheated me for two bags. Sorry but providing customer service and with a smile is everything.
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November 2023 by Wael Hanna
I ordered 8 pieces of family meal.It should have 2 breasts, 2 wings, 2 drums, and 2 thighs.At home, we found no chicken breasts at all.It is as bad as KFC.
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November 2023 by Helen Mekonnen HR
I attempted to place a very a large catering order for a work related event online however the site was giving me issues. I called and spoke to Derick who helped guide me. I was able to place my order and the service and food was great!
